Seasonal Bilingual French Speaking Customer
6 days ago
**JOB SUMMARY**:
Customer Service Representatives (CSR’s) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a part of the overall MaintAir Family.
**DUTIES AND RESPONSIBILITIES**:
Provide quality customer service to a variety of customers including: travelling
passengers, travel agencies, corporate customers, and other internal and external groups.
Filing, handling cash, taking electronic payments and preparing cash reports.
Greeting flights, making announcements (boarding calls, paging passengers).
Work through flight IROPs as required.
Work through flight baggage issues as required.
Assist with baggage handling (bag jams/bag room congestion) and deliveries as required.
Perform Turn, RON and Ad-Hoc flight requirements as needed.
Provide cabin cleaning as needed, per carrier specifications.
Load catering/commissary/ice as required.
Brew and load coffee/hot water jugs as required.
Assist with on-board catering requirements as required.
Operate jetways, per air carrier and airport policies.
Update internal operations requirements.
Provide daily or shift reports to supervisors and/or management.
Complete customer luggage deliveries in company vehicle as required.
Other duties as assigned by management.
**QUALIFICATIONS AND REQUIREMENTS**:
Minimum College education or equivalent experience.
Clean criminal record required.
Ability to pass a personal health test (if required).
Knowledge of aviation and its related terms, short forms and verbiage.
Ability to speak and understand more than the English language would be an asset but not required.
Working knowledge of Microsoft Office, Windows, Google & Google Suite and general computer programs.
Computerized Reservations System (CRS) - Navitaire, AmeliaRes, Sabre would be an asset but not required.
Previous airline and/or in person customer service experience would be an asset.
Must have excellent customer service skills.
Must be able to work with mínimal supervision, and/or in a team environment working
varied and/or split shifts.
Must adhere to all company provided procedures and company policy manual.
**ADDITIONAL INFORMATION**:
PPE required is provided to employee.
Paid training.
50c/50e cost share on parkas & winter jackets.
50c/50e cost share on all uniform requirements.
Access to staff travel benefits (if available).
-
Ottawa, Canada PBS Systems Full time“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...
-
Customer Experience Coordinator
6 days ago
Ottawa, Canada Kumon North America, Inc. Full time**Job Summary**: Customer Experience Coordinators support Kumon North America's Customer Service function and its mission is to efficiently and effectively handle all responsibilities surrounding lead management. The intent is to streamline operations to align with Customer Relationship Management (CRM) implementation and launch. The Customer Experience...
-
Customer Support Expert
4 days ago
Ottawa, Canada Uber Full time**About the Role** We’re looking to grow our frontline team in Ottawa. The Greenlight Hub is staffed with Uber Experts who have in-person and virtual interactions with customers who drive and deliver on the Uber platform. Our team uses a combination of sales, customer service, and problem solving to help “Earners” get more value out of their time...
-
French Tutor
6 hours ago
Ottawa, Canada My French Tutors Full time**My French Tutors is looking for kind, reliable, fun and engaging tutors - who also have a knack for teaching.** A background in education is an asset but not required. **PLEASE READ**:Developing relationships with students is essential - because of this we are looking for long-term tutors. **We are NOT looking for individuals looking for temporary work...
-
Seasonal Customer Experience Representative
2 weeks ago
Ottawa, Canada Indigo Full timeOverview Seasonal Customer Experience Representative at Indigo. Dedicated to telling stories and creating experiences, Indigo is a Canada-wide cultural department store offering opportunities across our retail stores, distribution centres, and home office. We seek bright, energetic, customer-focused people who can help bring our mission to life in Indigo,...
-
Ottawa, Canada Pine Environmental Services Full time**Purpose** French Bilingual Customer Engagement Representative’s primary responsibility is to support Pine customers by responding to inquiries on rental equipment, as well as sales of our products and services. These efforts result in the growth of the office. In addition, this role will support our operations and outside sales team, as well as other...
-
Ottawa, Canada Pine Environmental Services Full time**Purpose** French Bilingual Customer Engagement Representative’s primary responsibility is to support Pine customers by responding to inquiries on rental equipment, as well as sales of our products and services. These efforts result in the growth of the office. In addition, this role will support our operations and outside sales team, as well as other...
-
Territory Manager
4 days ago
Ottawa, Canada Bilingual Source Full timeBilingual Territory Sales Manager (French Required) Eastern Canada – Remote with Travel Introduction Are you seeking a stable and supportive environment where your technical sales experience can thrive? Our client is looking for a Bilingual Territory Sales Manager to support a well-established client base in Eastern Canada. This is a permanent, full-time...
-
Territory Manager
4 days ago
Ottawa, Canada Bilingual Source Full timeBilingual Territory Sales Manager (French Required) Eastern Canada – Remote with TravelIntroduction Are you seeking a stable and supportive environment where your technical sales experience can thrive? Our client is looking for a Bilingual Territory Sales Manager to support a well-established client base in Eastern Canada. This is a permanent, full-time...
-
Territory Manager
4 days ago
ottawa, Canada Bilingual Source Full timeBilingual Territory Sales Manager (French Required) Eastern Canada – Remote with TravelIntroduction Are you seeking a stable and supportive environment where your technical sales experience can thrive? Our client is looking for a Bilingual Territory Sales Manager to support a well-established client base in Eastern Canada. This is a permanent, full-time...
