Maintenance Director

Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life’s transitions.

The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.

The **Maintenance Director** is responsible for overseeing all Maintenance Associates (MAs) and day-to-day maintenance activities across all stores. This role ensures that all maintenance operations run smoothly and efficiently while maintaining the highest standards of safety and quality. Reporting into the EVP, Operations, you will also manage national vendor relationships to optimize maintenance expenses and ensure top service quality.

**WHAT WILL YOU DO?**
- Supervise and provide direction to all Maintenance Associates (MAs) across various properties.
- Oversee the day-to-day maintenance operations, including scheduling, task assignment, and resource allocation.
- Work with Operations leaders to develop and implement maintenance policies and procedures.
- Implement preventive maintenance programs to minimize downtime and reduce repair costs.
- Ensure safe work practices are in place and adhered to amongst the team
- Prepare and present regular reports on maintenance activities, expenses, and performance metrics.
- Manage emergency maintenance situations effectively and efficiently.
- Conduct regular inspections of properties to ensure maintenance standards are met.
- Ensure compliance with all regulatory requirements and company policies.
- Monitor and control maintenance budgets, ensuring cost-effectiveness and efficiency.
- Maintain accurate records of maintenance work, inspections, and repairs.
- Work closely with national vendor accounts to negotiate contracts and optimize maintenance operational expenses.
- Review and approve vendor invoices and ensure timely payment.
- Develop and maintain strong relationships with vendors and service providers.

**WHAT WILL YOU NEED?**
- Minimum of 5-8 years of experience in maintenance management, preferably within the property management or real estate industry.
- Proven experience in managing large teams and multiple properties.
- Strong leadership and team management skills.
- Ability to analyze and optimize maintenance operations and expenses.
- Excellent organizational and time-management abilities.
- Strong problem-solving skills and attention to detail.
- Effective communication and interpersonal skills.
- Proficiency in maintenance management software and tools.
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.

**WHAT DO WE OFFER?**
- We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
- With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
- We provide a competitive compensation package comprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles. In an addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
- We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.

MM123 #LI-Onsite #LI-SV1