Fox Group

2 weeks ago

Toronto, Canada Mango Full time

**LOCATION: Head Office**

**POSITION: IT Specialist
**Who are we?**

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

**Job Description
**Who are we looking for?**

We are looking for an **IT Specialist** to join our Head Office team and support all 3 brands, who must be an exceptional team player who support our IT department.

**Job Responsibilities/

**Required Skills**:
- At least 5 years proven experience with front user support as well with remote users, 2 references required from those positions
- Proven experience with Office365 admin as well with end user clients
- Proven experience with Azure portal\Servers
- Proven experience with Microsoft Windows 2012\2016\2019 Win10\11
- Knowledge on Microsoft Hyper -v virtualization - advantage
- Knowledge with Veeam Backup and restore - advantage
- Knowledge with HP Retail solution hardware (touch screens, Printers, scanners etc.) as well with HP\Dell’s Desktops\Laptops\Servers hardware
- Knowledge with network printers
- Ability to drive and travel between malls to support stores as needed
- Ability to work in a fast paced environment to support store openings
- Network skills are which includes but not limited to:

- vLANs, Routing, SSL tunnelling, SSL clients, switching, WIFI, Fw policy etc.,
- Supporting EDR\AV Solutions - advantage
- Willingness to work in unregular operations hours **when needed** which includes weekend and holidays as well to be able to be available and responsive to urgent end user issues.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

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