Claim Counsel, Specialty Insurance

**Who Are We?**

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

**Target Openings**

1

**What Is the Opportunity?**

Under moderate supervision, fulfill Specialty Insurance Claims mission by providing coverage opinions, and conducting thorough investigation, analysis, evaluation and disposition of claims to achieve superior customer service and claim results at the most reasonable cost. Effectively manage all assigned Specialty claims, typically of moderate severity or complexity. Interact with, collaborate with, and provide legal advice and transactional support to claim and underwriting colleagues.
**What Will You Do?**
- CLAIM HANDLING:

- Within authority limit, analyze, investigate, negotiate and resolve moderate severity Specialty claims with moderate supervision by claims management
- Identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management
- Prepare reports (i.e., Large Loss Memos, quarterly claim, EC, trial, class action) to management which accurately reflect loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies
- Within authority limit, retain, monitor, manage and approve payments to outside counsel on routine litigation matters, actively utilizing litigation management plans and budgets. Guidance is needed for non-routine litigation
- Make appropriate decisions within own claim authority and make appropriate recommendations to management when necessary
- Follow operational policies and procedures, including compliance, regulatory and Specialty performance and customer service standards
- Maintain accurate documentation/information in claim file and Specialty claim management system and adhere to Claim documentation standards (i.e. coverage analysis, reserve and settlement rationale, current diary)
- Solicit input and guidance from management when resolving claims which are beyond authority level. Communicate reserve adjustments to underwriting
- Assist/mentor less experienced colleagues in claim resolutions
- Represent Specialty Claim in claim strategic initiatives (or lead team); lead Specialty Claim strategic initiatives
- LEGAL SUPPORT:

- Conduct coverage analysis and provide coverage opinions
- Answer legal questions posed by underwriters that impact underwriting decisions, combining legal research with knowledge gained based on experience handling claims
- Advise underwriters regarding the legal effect of policy language and the extent of coverage
- Answer legal questions posed by non-lawyer claim professionals to assist them in determining the legal standards applicable to claim handling and claim decisions.
- Maintain an active license and remain current with all required continuing education
- SPECIALTY CLAIM SPECIFIC:

- Policy interpretation/coverage analysis including drafting coverage opinions with case law included
- Provide input in review/revise new product initiatives, policies and policy endorsements and provide legal opinions relative to same
- TRANSACTIONAL WORK AND NEGOTIATION:

- Review and draft moderate to complex coverage and reservation of rights letters and advise broker ,clients as appropriate
- Reviewing and drafting releases and settlement agreements, including confidentiality and no disclosure provisions, for sufficiency, and drafting same for direct handled matters
- Advise non-lawyer claim professionals on the same
- Negotiate settlements/resolutions directly or via counsel using legal arguments relevant to liability, damages, and coverage
- Perform other duties as assigned.
- Prior work experience in Specialty insurance industry preferred
- 4 or more years of work experience as a lawyer (including in-house) or claims handling preferred
- Able to use negotiation skills and strategies within a litigation and non-litigation context
- Able to communicate effectively through writing and in face to face presentations
- Able to communicate legal advice to underwriters and management independently and/or with input from manager
- Proficient in drafting transactional documents
- Can effectively work through conflict and resolve issues with a professional demeanor

**What is a Must Have?**
- Bachelors degree required
- Juris Doctorate in provinces outside of Quebec; Bachelor of Civil Law in Quebec
- Duly qualified practitioner of law in the province in which you will be working
- Minimum of 3 years work experience as a lawyer (including in-house) or claims handling required

**What Is in It for You?**
- ** Health Insurance**: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.