Canex Store Manager Wainwright

**WHO WE ARE**
The Canadian Forces Morale and Welfare Services’ (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.
**THE ROLE**
As a Store Manager, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You manage the store operations: maintaining and maximizing sales while controlling expenditures and reviewing stock relative to sales and gross profit, taking corrective action if needed. You ensure the latest market changes, operating procedures and corporate selling practices are applied and provide coaching to employees regarding these practices.

The Store Manager develops marketing strategies and ensures effective use of advertising material and in-store signage. You use proper layout and display techniques for merchandise, ensuring the overall visual aspect of the store creates a favorable customer impression. You prepare budget estimates, monitor revenue and expenses, prepare reports regarding sales volumes, merchandising, gross profits, and loss prevention. You act as the CANEX local representative and ensure local concessionaire’s corporate objectives are achieved.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.
**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

An acceptable combination of education, training, and experience

**Experience**
- In retail operations management
- In planning, managing and evaluating the operations and delivery of marketing and promotional programs for retail products and/or services
- In business planning and budgeting
- In cost-benefit analysis
- In preparing reports
- In budget administration
- In personnel administration
- In drafting, editing, and interpreting policies/procedures for merchandise and services
- In developing marketing and promotional strategies
- In building and mentoring a team of sales people
- In using inventory information software

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
**LANGUAGE REQUIREMENTS**
English Essential

Bilingual (French) an asset
**BENEFITS AVAILABLE** Health Benefits**: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

**Work Life Balance**: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts through CF One Member Appreciation.
**OTHER INFORMATION**
Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg)

This is an on-site position with an assigned work location.
**START DATE**
As Soon as possible.
**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS11133