Retail Sales Associate
7 days ago
**Wine Retail & Tasting Associate - Niagara-on-the-Lake Winery**
We are looking for an enthusiastic **Wine Retail & Tasting Associate** to join our team in the heart of Niagara wine country. In this role, you will welcome guests, guide them through wine tastings, and ensure an exceptional experience that reflects the quality and story of our wines.
**Key Responsibilities**:
- Greet and engage guests; provide guided tastings and share winery knowledge.
- Ensure compliance with **Smart Serve Ontario** requirements.
- Promote and upsell wines, gift items, and wine club memberships.
- Operate POS systems; handle cash and transactions accurately.
- Support group tours and bus bookings with professional service.
- Maintain a clean, inviting retail and tasting environment.
**Qualifications**:
- **Smart Serve certified (required)**.
- Strong customer service and communication skills
- Previous experience in winery retail, hospitality, or tourism is an asset.
- Passion for wine and willingness to learn about Niagara terroir and winemaking.
- Ability to work weekends/holidays during peak season.
**Why Join Us?**
This is a unique opportunity to work in a world-renowned wine region, connecting with guests from around the globe and representing our winery brand. Competitive hourly pay plus staff discounts.
**Job Type**: Part-time
Pay: $17.20-$21.03 per hour
Expected hours: 20 - 30 per week
Work Location: In person
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