Night Auditor

4 days ago


Delta, Canada Delta Hotels by Marriott Vancouver Delta Full time

Delta Hotels by Marriott Vancouver Delta is looking for **Night Auditor** to join our team of hospitality professionals- At Delta by Marriott, we believe in taking care of our people, so they will take care of our guests. We are looking for someone who understands the meaning of true hospitality, which is about building connections with our guests, understanding, and exceeding their expectations, and making a positive difference in their travel experience.

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Job Requirements**:Reconcile the daily transactions
Provide outstanding customer service
Promote and acknowledge guest participation in Marriott Rewards and provide benefits to all members
Knowledge of the surrounding area to give directions and recommendations to guests
Handle any guest requests/problems and satisfy their needs within acceptable guidelinesCreate and maintain a positive and productive atmosphere at the desk; have good working relationships with managers and associates in other departments
Ensure the work area is clean, neat, and well organized Must be adaptable and flexible
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Calm, organized work ethic with the ability to prioritize and meet deadlines**
Qualifications and**Attributes**-
High school diploma/Secondary qualification or equivalent
One-year front desk/guest service experience is strongly preferred
Proficiency in Opera is preferred but not essential
Must speak fluent English
Ability to work night shifts (11:00pm-7:00am)
Ability to work weekends including stat holidays- **
What We Offer...**-
Competitive starting wagesAccommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/to need, and we’ll satisfy your eagerness to learn and grow with us.
A robust group benefits package for all part-time or full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.


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