Financial Service Representative

2 weeks ago

Welland, Canada Easy Home Full time

Job Description

So what will you do as a Financial Service Representative?

You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
You will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
You will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets
You will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial products
Manage collections activities for all past due financial accounts, maintaining an impeccable level of service
What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
People Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial sale
Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
Ability to multi-task, adapt to change in a dynamic sales environment
Achievement and results oriented with a positive personality to drive sales and increase customer happiness
Insightful, compassionate and operate with integrity with every sale - care deeply for our customers

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

Additional Information:
To be considered for hire, you will be need to successfully pass a criminal background check, credit check, and validation of your work experience. You will be able to provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs - details by location will be discussed in the interview process.

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

**Salary**: From $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Vision care

Day range:

- Every Weekend
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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