Chair Support Advisor

This is an opportunity to make a lasting impact by empowering TEC Chairs to build stronger, more successful peer advisory groups. You will act as a strategic partner and influencer, driving growth, accountability, and long-term success for both Chairs and TEC.

This position is based in Calgary, AB, and will work from TEC Canada’s office in downtown Calgary.

**RESPONSIBILITIES**

Strategic Chair Development
- Lead Chairs through their entire journey, acting as a trusted advisor from onboarding through group-building, launch, and operating phases.
- Empower Chairs to refine their strategies, overcome challenges, and achieve measurable results.
- Drive accountability by setting clear expectations, creating action plans, and ensuring follow-through.

Relationship Management
- Build trust and long-term partnerships with Chairs by fostering open, candid, and results-oriented conversations.
- Serve as the first point of contact for Chairs, maintaining a consistent and impactful presence.
- Represent TEC Canada’s standards, policies, and values, and balance advocacy with accountability while enabling Chair success.
- Demonstrate excellent communication skills, translating complex information into clear, actionable guidance for Chairs, and conveying partner insights internally with accuracy, diplomacy, and impact.

Performance Analysis and Guidance
- Monitor growth targets, member satisfaction, and other key metrics to provide actionable insights.
- Identify opportunities for improvement and additional training, ensuring Chairs remain on track to achieve their goals.

Organizational Excellence
- Maintain structured systems, tools, and documentation to ensure Chairs and internal teams are aligned and informed.

Collaboration and Innovation
- Recognize the interdependencies across TEC departments (sales, marketing, operations, finance, and technology and innovation) and address challenges that impact the Chair experience.
- Partner with internal teams to innovate and improve processes that support Chair success.
- Actively contribute to department-wide initiatives and projects.
- Provide coverage and support to other team members to seamlessly ensure a continuity and consistency of support.

Proactive Problem-Solving
- Anticipate challenges and provide strategic solutions to support Chairs’ progress.
- Escalate critical issues when necessary while maintaining ownership of outcomes.

**QUALIFICATIONS**
- Post-secondary education or 5+ years of equivalent work experience in account management, relationship management, sales, recruitment or a similar role.
- Proven ability to empower through collaboration, inspiring others to act while driving measurable results.
- Strong understanding of sales or partnership-building processes, including objection handling and relationship-based strategies.
- Demonstrated ability to build rapport with C-Suite level professionals.
- Excellent organizational and multi-tasking skills with the ability to prioritize effectively.
- Proficiency with technology, including Microsoft Office Suite and CRM tools, preferably Microsoft Dynamics.
- Bilingual French/English is an asset.

**Why Join TEC?**
- Be part of a culture built on respect and collaboration, where the well-being of every employee is prioritized.
- Benefit from our flex day policy, giving you the freedom to take time off when it matters most.
- Enjoy a robust benefits package, including an annual health allowance to support your wellness journey.
- Clear career progression and continuous opportunities for professional growth and advancement within the company.
- Secure your future with our competitive RRSP matching program.
- Work with influential Canadian business leaders, contributing to the success of Canadian business.
- We provide a thorough onboarding process designed to set you up for success, with continuous support and resources to help you thrive in your role and grow within the company.
- Express our core values: Growth, Caring, Challenge, Trust.
- Come with solutions.
- Communicate boldly and authentically.
- Own their impact.
- Champion: Self, Family, Job.
- Are humble and kind.
- Believe their team is better together.
- Do the best they can until they know better, then do better.

**TEC Canada Overview**

TEC Canada is a member-based peer advisory community of over 1900 chief executives, entrepreneurs and business owners from across Canada. We have a 39-year track record of helping leaders achieve personal transformation, leadership excellence and enterprise success through the power of confidential peer group meetings, one-to-one executive coaching, business thought leadership and a global network of over 48,000 business leaders. Led by a professionally trained Chair, members participate in a confidential group, meeting regularly to interact with business experts and draw on the first-hand experience of their peers, exchanging direct, honest feedback to hold one another accountable and advocate success.