Order Desk Customer Service Support

2 weeks ago


Belleville, Canada The Reid's Dairy Company Ltd. Full time

Reid’s Dairy is accepting resumes for a full-time, temporary Order Desk/Customer Service Clerk.

Wage is as per Employee Agreement.

The responsibilities of this job include but are not limited to:

- Greeting the public and assisting them with obtaining the information they require;
- Answering calls and directing to the appropriate person;
- Calling of customers and processing their orders for the following day delivery;
- Balancing and printing of orders to create proper paperwork for shipping and drivers;
- Assisting in keeping an up to date and accurate customer route listing and call sheets;
- Assist in organizing and create revised call sheets for Holidays;
- Send out parcels as required;
- Typing of memos and notices if requested;
- Sharing order information with Production Department;
- Willing to be cross trained in Accounts Payable and Accounts Receivable duties.

**Minimum Educational Level**:
Gr. 12 High School Diploma

**Experience**:
Customer Service experience is an asset.

**Hours per week**:
37.5 hours per week (Wednesday-Sunday)

**Job Status**:
Full-Time [Temporary Position]

**Salary**: $20.04 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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