Account Coordinator

Overview:
You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. When you join KPMG, you’ll be one of some 227,000 professionals providing, audit, tax, advisory, and business enablement services across 146 countries. With the support to do things differently, grow personally, and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this

KPMG is looking for a bilingual Account Coordinator to join our Centre of Excellence established to support our Federal Government Account. The Account Coordinator will collaborate with the Senior Account Manager, COE team and client services teams to ensure optimization of the client experience.

What you will do:

- Support the Senior Account Manager in successfully meeting client expectations and revenue targets
- Provide support to Key Account teams
- Serve as a single point of contact for both KPMG engagement teams and clients regarding contract related issues and issue resolution
- Maintain contracts database
- Communicate contract-related information to internal stakeholders
- Manage contract-related correspondence and record keeping
- Manage and ensure compliance with Quarterly Reporting requirements
- Work with the Contract Security Team ensuring compliance with federal government security requirements
- Review RFP contract terms and conditions to ensure alignment with KPMG policies
- Document and maintain information in shared record-keeping tools to be used as reference data, source information for reporting and analytics, and be utilized for compliance audit
- Collaborate with other members of the team to ensure business needs are met
- Lead and contribute to internal process improvements by identifying improvements/ modifications, investigating issues, conducting impact analyses, and managing related change management activities
- Respond proactively to opportunities
- Deliver exceptional client service by maximizing results and fostering collaboration across businesses and service lines
- Work closely with our CLO team to onboard resources
- Actively participate in the efficient functioning of a high-performing team by adopting digital tools and strategies, driving innovation, and contributing to process improvements
- Provide support to RFP Intake function

What you bring to this role:

- A minimum of three years progressive responsibility with quantifiable results in contract administration and risk management in a large professional services organization
- Experience working with the federal government is an asset
- Strong knowledge of federal government contracting vehicles
- Proven ability to work well in a fast paced, highly demanding, team environment, and manage a high volume of work with varying degrees of complexity
- Organized, and able to manage competing priorities for multiple stakeholders
- Keen eye for continuous improvement and efficiency, with a strong aptitude for conducting impact analysis assessments
- Demonstrated success on operational, process driven initiatives
- Proficient and comfortable with working in multiple technologies with the ability to identify and implement opportunities to utilize technology as an enabler
- Attention to detail and accuracy is paramount
- Advanced knowledge of MS Office
- Superior written and verbal communications skills in English and French
**Keys to your success**
- High degree of personal and professional integrity
- Ability to build a network and nurture excellent working relationships
- Maintenance and development of Trusted Advisor relationships with current and future clients
- Leading risk management, quality management, and administrative activities
- A self-starter with proven ability to operate effectively in a collaborative environment
- Proven ability to work effectively with high-performing teams in a collaborative team environment
- Ability to propose creative, strategic and pragmatic solutions to resolve business issues
- Ability to manage multiple projects with high-quality and timely work product in a fast-paced, deadline-driven environment
- Team player with the ability to build trust and create effective working relationships across business lines, and with internal and external stakeholders
- Excellent communication and interpersonal skills
- Proactive commitment to operational excellence

Our Values, The KPMG Way:
**Integrity**, we do what is right | **Excellence**, we never stop learning and improving | **Courage**, we think and act boldly | **Together**, we respect each other and draw strength from our differences | **For Better**, we do what matters

KPMG is committed to the health and safety of our people, clients and communities. With this commitment in mind, KPMG complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including a COVID-19 Vaccination Policy. K