Loss Prevention Manager

Posted Friday, May 23, 2025, 12:00 AM

**COMPANY PROFILE**:
Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So we treat our employees like family members - we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.

**LOCATION**:Winnipeg, Altona**

**SCHEDULE**:Full-Time**

**REPORTS TO**:VP of Underwriting

**DIRECT REPORTS**:2

**PURPOSE OF POSITION**:
This position is focused on assessing risk and mitigating losses for our commercial, farm and residential lines policyholders. This position manages a team of loss prevention specialists and are responsible for loss prevention from a risk perspective and as well as corporate loss control initiatives that tie into our commitment as a mutual insurance company. The Loss Prevention team is a policyholder facing team and are key roles in the presentation and branding of Red River Mutual.

**KEY**RESPONSIBILITY AREAS**:

- Create and execute on business plans as it relates to loss prevention and ensure projects are in line with corporate strategic objectives.
- Assess the risk and write up inspection reports for the broker, policyholder and underwriter.
- Provide support, mentoring and coaching to the loss prevention specialists including formal loss control training.
- Conduct on-site visits of high valued properties and high exposure liability properties
- Ensure the customer service experience in conducting loss prevention inspections are kept at high standards and that loss prevention services are a value-added benefit.
- Building and maintaining strong relationships with broker partners including on-site visitations and loss prevention training sessions.
- Provide risk specific data to support business analytic projects to understand current book and assist with risk scoring of our book of business.
- Conduct on-site visits of high valued properties and high exposure liability properties
- Participate in Corporate Events, including broker seminars, picnics, golf tournaments, etc.

**Leadership**:

- To motivate, coach and hold accountable staff under your direction in the business.
- Administer timely performance reviews, assessing needs for education, rewards and setting direction.
- Embody and influence the organization to have the following leadership competencies:
**Leadership Competencies**

**Team Player/**

**Collaboration**

Work collaboratively with colleagues, actively contributes to task teams. Gather input, genuinely value others’ ideas and expertise; willing to learn from others. Support and act in accordance to group decision. Work with others to resolve conflicts, by using problem solving and communication competencies.

**Strong Communication Skills/Interpersonal skills**

Speak and write clearly and effectively. Listen to others, asks questions to clarify and demonstrates skills in dialogue. Tailors language, tone, style and format to match the audience.

**Emotional Intelligence**

Understand the non-verbal cues during an interaction and adjust communications accordingly.

**Respect Diversity**

Understand it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. We encourage healthy debate and differences of opinion.

**Nurtures growth**

Committed to ongoing improvement of your own skills as well as your employees. Look for opportunities to coach/mentor your employees to produce the leaders of tomorrow.

**Decision Making/Problem Solving/Critical Thinking**

Identifies key issues in complex situations and comes to the heart of the problem quickly. Gathers relevant info, consider impact, makes decision and propose course of action. Drive business results by using sound critical thinking skills and initiative to make it happen.

**Motivate and Inspire People**

Inspire and motivate others to be empowered by providing constructive feedback and mentorship, delegate’s responsibility, clarifies expectations, provides information, reviews work and provides feedback. Shows appreciation for effort and achievement. Give autonomy in important areas of their work and involves them when making decisions that affect them.

**QUALIFICATION AND SKILLS**:

- 10 years as a loss prevention specialist with progressively more supervision of people.
- CIP, FCIP or CRM designation required.
- Post-Secondary Education preferred.
- Strong understanding of building code and bylaws, CSA standards, ULC standards and loss control measures.
- Experience and Training with building construction and hazards.
- Experience with building appraisals, risk assessment, loss prevention and coverage
- Excellent problem-solving and decision-making skills
- Ability to work independently
- Self-motivated & self-directed
- Exceptional planning, organization and prioritization skills