Host/hostess

1 week ago

Saskatoon, Canada Dakota Dunes Resort Full time

Located 20 minutes south of Saskatoon, the Dakota Dunes Hotel & Conference Centre is a tribute in design to the historic Whitecap Dakota First Nation offering world-class hospitality and an unforgettable, authentic Indigenous experience. We invite you to join our dynamic and innovative culinary team at this beautiful 4 Star property. Our award-winning Chefs are committed to serving the finest meals showcasing the amazing local and indigenous terroir. We are excited to announce the expansion of Dakota Dunes Resort with the planned opening of the new Thermal Spa in 2026.

**SUMMARY**:
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting guests to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

**RESPONSIBILITIES**:

- Welcome guests to the restaurant
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort guests to assigned dining, lounge or patio areas
- Provide menus and announce servers name
- Greet guests upon their departure
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers inquiries
- Assist servers as needed (e.g., cleaning tables, side duties)
- Other duties as required

**Qualifications**
- Previous work experience as a Host/Hostess
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining, lounge and patio area
- Availability to work in shifts as needed, morning and/or evening
- Good physical condition to walk and stand during an entire shift
- High school diploma

**Employment Equity Opportunity**

**Our Commitment to Diversity, Inclusion & Reconciliation**

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

**Job Types**: Part-time, Permanent

Work Location: In person

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