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Veterinary Receptionist

3 weeks ago

Saanichton, Canada Saanichton Village Veterinary Hospital Full time

**Overview**
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this pivotal role, you will be the first point of contact for pet owners and their furry companions, providing exceptional customer service while ensuring the smooth operation of our veterinary practice. Your organizational skills and attention to detail will help create a welcoming environment for both clients and pets.

**Duties**
- Greet clients and their pets with warmth and professionalism, ensuring a positive experience from the moment they enter the clinic.
- Schedule appointments and manage the daily schedule for veterinarians, ensuring efficient use of time and resources.
- Answer phone calls promptly, addressing inquiries, providing information about services, and handling client concerns with empathy.
- Process patient records accurately, including updating medical histories
- Handle billing and payment processing while explaining charges to clients clearly.
- Maintain a clean and organized reception area, contributing to a pleasant atmosphere for clients and staff alike.
- Collaborate with veterinary staff to ensure seamless communication regarding patient care.

**Qualifications**
- **Previous experience as a receptionist is required**:

- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal communication skills, with a friendly demeanor that fosters positive client relationships.
- Proficiency in using computer systems for scheduling, record keeping, and billing processes.
- A genuine love for animals and a commitment to providing high-quality care to both pets and their owners. Join us in making a difference in the lives of pets and their families while enjoying a fulfilling career as a Veterinary Receptionist

Pay: $24.00-$27.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Ability to commute/relocate:

- Saanichton, BC V8M 2B3: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person