Director, Credit Risk Adjudicator, Commercial Markets

**Job Summary**

**What is the opportunity?**

The Director will focus on maintaining the risk profile, alignment with the business, operational effectiveness, and sharing best practices with business partners and working towards high level of efficiency in management of assigned portfolios, and enhancing the client experience.

**What will you do?**
- Ensure accurate and consistent processes/controls are in place and being followed to protect shareholder interests. Ensure credit transactions are adjudicated, for the most part, within Policy Guidelines, Standards, and Procedures and mitigate risks as necessary.
- Enhance change management by ensuring how we approach change is reflective of a One RBC mindset
- Demonstrate leadership and commitment to build/expand/leverage good working relationships with the relevant GU(s) executive and CFS personnel to promote a mindset that risk is everybody’s business, that early problem identification is critical to maintaining the risk profile and in maximizing retention opportunities
- Ensure clients and colleagues are treated with respect, a highly professional empathetic approach is used, and good working relationships are maintained. Look for, and act upon, opportunities to strengthen the efficiency, accessibility and responsiveness of key risk processes and practices.
- Demonstrate commitment to teamwork by building team capability, identifying opportunity spotting to enhance client relationships while mitigating RBC risk.
- Deliver consistent decisions with solid communication of rationale for support, amendments or declines.
- Partner with stakeholders to achieve collective results. Act as a catalyst to ensure team is strategically aligned with business strategies while maintaining the Bank’s desired risk profile.
- Take initiative to proactively seek, demonstrate, and facilitate consistency in credit adjudication fully utilizing other resources including other risk teams.
- Develop and coach adjudicators while leading a small team

**MUST-HAVE**
- 5+ years of risk management experience and/or Commercial Account Management experience with a preferred focus on Supply Chain, Diversified, Not-For-Profit, Retail, and Business Services industries.
- Strong communication, coaching, and conflict resolution skills
- Undergraduate Degree in Business is required

**Nice-to-have**:

- In-depth knowledge of RBC Risk Policies, procedures & practices, Folios etc.
- Proficiency with Bank Technology.
- Post graduate qualifications (CFA, CMA, MBA etc.)
- Experience as a Commercial Account Manager sourcing and originating business
- Bilingual - Fluency in French

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to take on progressively greater accountabilities
- Leaders who support your development through coaching and managing opportunities
- Flexible work/life balance options

**Job Skills**

Credit Analysis, Delegating Tasks, Key Performance Indicators (KPI), New Challenges, People Management, Risk Management

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
GROUP RISK MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-05-13

**Application Deadline**:
2025-05-31

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.