Underwriting Associate

The Opportunity
- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have administrative experience and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for an Underwriting Associate to support the Underwriters in our Calgary office. Reporting to the Underwriting Account Service Supervisor, you will support Underwriters, by working on assigned book of business using multiple tools and resources.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.
- What you will do
- Review, evaluate and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
- Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
- Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills. Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager.
- Other duties as assigned.
- Job Qualifications - What you bring to the table

**Required**:

- Bachelors degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance area

OR
- Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance area

OR
- High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance area

AND
- Knowledge of data collection and analysis
- Microsoft Office experience

**Preferred**:

- Insurance industry knowledge
- Knowledge of processing, rating and policy management systems used in the insurance industry
- Strong verbal and written communication skills
- Customer service experience
- Detail oriented
- Multi-tasking skills
- Our Culture
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.**
- About Us

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technolo