Retail Sales Associate
2 weeks ago
Job description
Job Overview
The Consultant is responsible for all aspects of the
customer experience within multiple-businesses (retail,
rental, custom, and Omni-channel) within a store
location. To be successful in this role the Consultant
needs to support and positively impact a culture of
customer-obsession, by being customer-ready and
delivering a world-class experience each and every day.
The Consultant is expected to engage as a member of a
high-performing team through trust, commitment, and a
focus on results. The Consultant must navigate through
change in order to adapt to new programs in a timely
manner and to achieve the expected outcome. In
addition the Consultant will contribute to a healthy
culture by working well with and demonstrating respect
for colleagues at all levels and consistently contribute to
a positive work environment.
Essential Functions
Consistently demonstrate the benchmark selling
techniques for retail sales, custom clothing sales,
and special occasion rentals, as trained by
management and as described in corporate training
materials.
Continuously encourage and participate in team
selling.
Build a relationship with your customer from
greeting through post-sale contact.
Participate in monitoring and positively impact the
achievement of the store sales volume and metrics
goals. Meet and maintain your own personal volume
goal while maintaining an above average quality of
sale.
When possible use tailors for all alteration fittings.
When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell
standards.
Assist with visually merchandising the store, including complying with brand standards with
regard to all visual merchandising tasks.
Help monitor the security of all Company property.
Report or document damaged or missing product.
Assist in conducting merchandise stock counts as requested by your store management team. Report
any discrepancies to the manager on duty.
Effectively participate as a member of a store team where employees are held accountable for not only
individual performance, but also for interacting with
the greater store team in manner that supports the
achievement of established team goals.
Maintain a workplace free of harassment and
discrimination by strictly adhering to the Company's
Anti-Discrimination and Harassment policies and
promptly reporting to your Regional Manager, Zone
Vice President and the Human Resources
Department any concerns that may arise under those
policies.
Physical And Mental Requirements
Bend down and squat to locate and pick up
merchandise located at ground level and to assist
customers put on shoes; bend down and crouch to
mark pants for alterations. Climb a ladder to reach
merchandise and or supplies located above shoulder
level.
Lift arms and reach over the head to hang or take
merchandise off racks or place on customer.
Operate a computer and cash register, including
manual tasks such as reaching across the counter to
exchange monies with customer, grasping, pulling,
pushing, and folding merchandise to wrap customer
purchases.
Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or
sometimes six days per week.
Frequent (at least 2/3 of the work day) bending and
twisting at neck and waist, crouching and squatting,
reaching above and below shoulder height, grasping,
pulling, pushing and fine manipulation with both
hands, lifting up to 50 lbs.
See and distinguish between fabric patterns and
colors.
Work at least 40 hours per week, which may
include working any of the hours the store is in
operation, at least two closing shifts per week,
Saturdays, and six days per week during peak
periods.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Our company celebrates diversity and provides equal
employment opportunity to all applicants and employees
without regard to race, color, sex, sexual orientation,
gender identity or expression, national origin, religion,
veteran or military status, age, physical or mental
disability, marital status, or any other protected status
under the law.
Work Locations: 00037 Edmonton South 3279 Calgary Trail South Nw Edmonton T6J 5X8
Job: Sales
Organization: Moores
Shift: Variable
Zone: Canada
**Job Type**: Part-time
Part-time hours: 8-29 per week
**Salary**: $16.00-$17.00 per hour
**Benefits**:
- Flexible schedule
- Store discount
- Tuition reimbursement
- Wellness program
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Common surfaces wiped regularly
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- sales: 1 year
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