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Key Lead

2 weeks ago

Hamilton, Canada Sessions Cannabis Full time

Sessions Cannabis is seeking applicants for the role of Key Lead. We are looking for dedicated individuals who understand the
nuances of cannabis and are eager to enter this burgeoning industry.
Sessions Cannabis is a leading cannabis retailer with simple and relatable goals. It is our belief that cannabis is to be safe and
accessible to everyone. We strive to support all aspects of the local community and seek to hire directly from the neighborhoods
we affiliate with to add stable, fulfilling, and enjoyable employment to those communities.
Job Summary
As a Sessions Cannabis Key Lead, you will assist the store manager in executing store operations during scheduled shifts. As a
team lead, you will deploy employees and delegate tasks to create a great experience for our customers by providing customer
service with prompt service and quality products and maintaining a clean and comfortable store environment. You will be
responsible for modeling and acting in accordance with Sessions guidelines.
Essential Functions and Responsibilities
The essential functional tasks and responsibilities include, but not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Sessions Cannabis
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set
a positive example for the team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicates information to the manager so that the team can respond as necessary to create a great environment during
each shift.
- Provides feedback to store manager on employee performance during shift
- Contributes to a positive team environment by recognizing alarms or changes in employee morale and performance and
communicating them to the store manager.
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners
on shift to ensure operational success and to improve employee performance.
- Delivers great customer service to all customers by acting with a customer comes first attitude and connecting with
the customer.
- Discovers and responds to customer needs
- Develops positive relationships with the team by understanding and addressing individual motivation, need and concerns
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned
- Follows Sessions Cannabis operational policies and procedures, including those for cash handling and safety and security,
to ensure the safety of all employees during each shift
- Follows all cash management and cash register procedures and ensures proper cash management practices are followed

**Job Type**: Part-time

**Salary**: From $17.75 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)
- Retail sales: 1 year (preferred)

Licence/Certification:

- CannSell (preferred)

Work Location: In person