Store Lead

Team Aquatic Supplies is Hiring

Canada's retail swim experts, helping people lead healthier lives through swimming and aquatic fitness. Proudly Canadian owned and operated.

Our Richmond Retail store Located inside Watermania is searching for an Enthusiastic, energetic and goal-oriented Store Lead to join our team. As the Store Lead you will have an overall responsibility for the day-to-day operations and performance. The Store Lead will focus on Sales Goals, providing a supportive store environment, setting standards in customer service, and coach/develop team members. Provide a store experience from merchandising to customer service. The Store Lead will report to the National Retail Manager.

This role requires someone who is self-organized, strong attention to detail, Building and mentoring a strong team, is passionate about their position, and a creative thinker to drive sales initiatives within the store.


Job responsibilities
- Greet customers as they enter the shop, provide assistance and support in a friendly, hospitable, and efficient manner
- Keep up to date on product knowledge. Answer questions related to merchandise, sales, promotions, and store policies.
- Provide recommendations based on customer’s stated preferences, needs and desires
- Create a warm and inviting atmosphere for our guests by following the vision of the store and by acting in a welcoming and approachable manner during customer interactions
- Operate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register when on the first or last shift of the day
- Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays
- Locate merchandise for customers, placing special orders to find desired items if necessary
- Maintain daily sales transactions and purchases
- Work with team staff to ensure proper order process and flow
- Monitor monthly sales note fluctuations and trends
- Swim meet preparation, swim meet attendance
- Attend conferences, meets and special events as needed
- Supervise staff, set schedules and coordinate hours
- Complete all reports back to head office
- Organize and participate in staff meetings
- Observe stock levels and communicate with purchaser
- Order picking
- Notify customers as soon as order is ready for pick up
- Barcode products before they are displayed in store
- Become familiar will all key aspects of TAS operation, including shipping and receiving, web sales and others as needed.

Required
- Friendly, outgoing demeanor with a strong commitment to customer service
- Ability to express oneself clearly and persuasively when making sales
- Calm, professional demeanor even when confronted by discourteous customers
- Must be able to stand for long periods of time and lift up to 20 pounds
- Be a team player
- be comfortable working alone when needed.
- have strong communication skills
- be fluent in English, other languages are an asset.
- have retail experience
- have POS/till experience
- have cash handling experience

Team Aquatic Supplies offers competitive pay, extended benefits & healthy living allowance.

PLEASE DO NOT BRING YOUR RESUME IN TO THE STORE. RESUMES BROUGHT IN TO THE STORE WILL NOT BE CONSIDERED. EMAIL Through indeed only.

Pay: $21.00-$25.00 per hour

Expected hours: 24 - 37.5 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person