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Store Manager

2 weeks ago

Richmond Hill, Canada Wyrth Home Full time

**Who We Are**:
Wyrth isn’t just a store, it’s a lifestyle brand. We treat our customers as guests, making them feel right at home from the moment they walk in the door.

Wyrth is for the culture-obsessed. The content creators. The aesthetically driven.

**Who You Are**:
As Store Manager, you’ll bring the brand to life. And, you’ll be responsible for creating a friendly, hospitable, experience-first environment for our customers and employees.

The Store Manager is the Wyrth role model, who motivates and educates our team to promote brand loyalty and deliver profitability for the store. You need an eye for merchandising and a temperament for top-notch customer service.

Have ideas? Even better. We’d love your input on how we can continue to drive our brand and create in-store excitement.

**Responsibilities**
- Ensure each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service
- Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls
- Actively recruit, interview, hire, train, schedule and evaluate store management and sales staff on a continual basis
- Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements
- Measure and Monitor sales performance taking action to improve business performance when needed.
- Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses

**Qualifications**
- 3+ years related experience in a retail environment
- Be a leader that drives results, develops talent and focuses on the customer
- Demonstrated sales achievements in a high-volume store
- Strong organization and problem-solving skills
- Experience with visual planning and merchandising
- Available for weekly shifts, including weekends, closing and holidays

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Wyrth Home offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Retail Management: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: One location