Assistant Service Manager

5 hours ago

Pembroke, Canada Rush Truck Centres of Canada Full time

Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for top talent to join our team.

Reporting to the Service Manager / General Manager, the Assistant Service Manager is responsible to provide leadership and direction utilizing our strategic planning and management systems to manage the Service Department effectively and efficiently. As an integral part of a large Dealership network, each location is required to support and promote a consistent and high level of service to meet or exceed customer expectations.

**Responsibilities**
- Supports the Service Manager with overall management and leadership for the Service Department including but not limited to employee motivation, training, and development.
- Achieve Service Department profitability including monthly and annual budget objectives.
- Ongoing review and improvement of technician productivity as well as overall department productivity and efficiency.
- Schedule work hours to ensure efficient operation of the service department as per current operating hours.
- Participate in recruiting, interviewing, and hiring service department employees.
- Take ownership of customer / vendor issues and follow problems through to resolution, ensuring issues and problems are resolved accurately and in a timely manner.
- Support the implementation, execution and monitoring of the Company’s policies, procedures, and strategies.
- Ensure the service department employee performance appraisals are reviewed and completed in a timely manner.
- Ensure that best practices are implemented and utilized within the service department.
- Ensure all OEM training is completed 100% for service employees in a timely manner.
- Ensure all OEM Program requirements are met and completed by due dates.
- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Promote and develop positive corporate culture both internally and externally.
- Other duties and responsibilities as required

**Basic Qualifications**
- Post-secondary education: College or University Diploma/Degree preferred, but not required.
- Minimum of 5 years management and operations experience.
- Previous automotive or transportation experience preferred.
- Must have strong interpersonal and communication skills (both verbal and written).
- Customer service experience coupled with a strong organizational and time management skillset. Proficiency with computers, including a sound knowledge of Microsoft Office Suite.
- Valid driver’s license; insurability with the Company’s insurance carrier.
- Driver’s Abstract
- Criminal Record Check

**We offer the following Benefits**

We offer exceptional compensation and benefits, RRSP, Bonus Incentives and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

**We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.

Minimum Pay Rate

CAD $0.00/Yr.

Maximum Pay Rate

CAD $0.00/Yr.

  • Assistant Manager

    2 weeks ago

    Pembroke, Canada Tim Hortons Full time

    Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to...

  • Assistant Manager

    5 days ago

    Pembroke, Canada Butler Chevrolet Buick GMC Cadillac Ltd. Full time

    **BODY SHOP MANAGER ASSISTANT** Carstar is looking for an Assistant Manager. The Body Shop Assistant Manager is responsible for overseeing the day-to-day operations of the Body Shop while also maintaining superb customer service! **JOB DUTIES** Examine damaged vehicles and write accurate estimates for parts and repairs Oversees and manages the workflow...

  • Assistant General Manager

    1 week ago

    Pembroke, Canada Boston Pizza International Inc. Full time

    Reference # 2025-16227 Location Pembroke Date posted 02/14/2025 Address Pembroke - 1108B Pembroke Street East Pembroke, Ontario K8A 8P7 Canada **Description**: Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling...

  • Customer Service and Production Assistant

    1 week ago

    Pembroke, Canada Cork Culture Full time

    Job Overview: Cork Culture is recruiting for a professional and energetic person to join our team as a Customer Service/Production Assistant. If you thrive in a team environment, are able to adapt quickly throughout the day, can handle and appreciate the physical requirements of working in a wine shop and are excited about interacting with a wide variety of...

  • Junior Assistant Manager

    7 hours ago

    Pembroke, Canada La Vie en Rose Full time

    **Join a diverse and talented team** For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local...

  • Assistant Manager

    7 hours ago

    Pembroke, Canada La Vie en Rose Full time

    **Join a diverse and talented team** For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local...

  • Assistant Manager

    4 weeks ago

    Pembroke, ON, Canada Ardene Full time €38,000 - €42,000

    THIS COULD BE YOU! Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you. The Role The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by...

  • Assistant Manager

    4 weeks ago

    Pembroke, ON, Canada Ardene Full time €38,000 - €42,000

    THIS COULD BE YOU! Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you. The Role The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by...

  • Retail Assistant Manager – Full-Time

    2 weeks ago

    Pembroke, Canada maurices Full time

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...

  • Assistant Store Manager

    3 days ago

    Pembroke, Canada Rexall Pharmacy Group ULC Full time

    **The Role**: Assistant Store Manager At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I²CARE” values. Talk about a dream team! **What you are looking for**: - A closely...