Sales Associate
2 weeks ago
**Position Summary**:
This position is responsible providing customer service and support for an innovative high-profile photo lab and retail store location in Downtown Toronto.
**Duties & Responsibilities**:
- Ensure high levels of customer satisfaction through excellent sales and service skills.
- Socialize and interact with customers in-store and online, assist with product inquires, provide thorough and accurate product knowledge and guidance on items available for purchase, and up sell/cross sell products.
- Responsible for assisting customers with ordering photos and other products in-store, over the phone and online.
- Assist in the creation, organization and maintenance of digital content on various social media platforms and website.
- Maintain, manage and organize merchandise, as well as the overall look of the store. Activities include arranging products, monitoring of merchandise displays, creating and maintaining a “DIY” space, inventory control, general housekeeping and stocking shelves as required.
- Ability to quickly resolve any in-store issues that may arise.
- Work with the management to develop action plans to drive top line sales growth and in the creation of new programs and services.
**Skills / Education**
- 3+ years previous experience working as a retail sales associate, preferably with photo or other technical products.
- Customer focused, with a strong understanding of sales principles and customer service best practices.
- Strong familiarity with various photographic film mediums.
- Must be available to work flexible hours including evenings and weekends.
- Strong computer skills and technical ability.
- Experience with Photoshop, Illustrator and other photographic editing and graphic design software and platforms.
- Experience with various social media platforms.
- Self-motivated individual with high degree of energy, enthusiasm and dedication.
- Creative thinker, ability to think out-of-the-box.
- Solid oral and written communication skills.
- Proactive and enthusiastic, takes initiative.
- Strong work ethic.
- Exceptional communication and interpersonal skills to relate with customers, fellow workers and store management effectively.
**Job Types**: Full-time, Part-time
Part-time hours: 30 - 40 per week
**Salary**: From $15.00 per hour
**Benefits**:
- Casual dress
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Sales: 3 years (required)
- Film Photography: 5 years (preferred)
- Photography: 5 years (required)
- Graphic Design: 3 years (preferred)
**Language**:
- English (required)
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