Warehouse Team Lead, Merchandise

Are you interested in joining the Toronto Blue Jays _Merchandise Warehouse Team?_ This is your chance.

The Toronto Blue Jays are looking for a Warehouse Team Lead.

**OVERVIEW**

Be a part of Canada’s only Major League Baseball Club, the Toronto Blue Jays Reporting to the Warehouse Operations Manager, the Warehouse Team Lead will play a large role in our commitment to deliver an exceptional fan experience. In this role you will be responsible for supervising, coordinating, and overseeing day-to-day warehouse operations - including receiving, order filling and shipping. If you enjoy working across collaborative teams, love baseball and live events - this position is for you

This is a part-time contract position from January to December

This role may be for you if:

- You enjoy motivating, energizing, and inspiring others
- You are hands-on, have great attention to detail, and are unafraid of taking on new challenges
- You thrive in fast paced high-volume working environments
- You love the Toronto Blue Jays

**RESPONSIBILITIES**
- With the support from and in collaboration with the Warehouse Operations Manager, you will be responsible for the following:
Day-to-Day Warehouse Operations
- Conduct daily briefings with Warehouse Associates; organize daily task list to associates and assign duties accordingly. Establish or adjust work assignments to meet the needs of the business.
- Ensure that product is received, counted in, labelled, and all orders are picked, fulfilled, and delivered to all retail locations in a timely manner, to maximize fan experience.
- Regularly meet with team members individually and collectively to monitor progress, verify accuracy, and completion of tasks
- Report discrepancies and provides solution-based resolutions to the Inventory Lead and Warehouse Operations Manager.
- Keep organized documentation to support successful transition of information between Team Lead and Inventory Lead.
- Monitor time and attendance, productivity, and quality records daily. Prepares and generates productivity reports on the key performance indicators (KPIs) daily.
- Effectively utilize inventory management system for item lookup, printing of labels, generating reports, and performing cycle counts.
- Any other duties and tasks as required.

Training & Leadership
- Provide appropriate orientation and training for associates to give them the information, technology, and any material necessary to perform their jobs.
- Ensure warehouse policies and procedures are demonstrated professionally, while also maintaining an organized and safe warehouse in accordance with company policies and procedures.
- Responsible to adhere to and oversee health & safety and security initiatives, practices, and behaviours amongst the team.
- Cultivate a positive, inclusive work environment through effective communication and interpretation of tasks and policies for associates.
- Provide on-going performance management, training, and coaching.
- Understand general labour agreement and maintain positive labour relations with all employees.
- Any other duties and tasks as required.

Internal Partner Request Program
- Work in collaboration with Inventory Lead to organize and execute picking & distribution of internal partner requests as required.

**WAREHOUSE SCHEDULE & JOB REQUIREMENTS**
- Minimum of 1-2 years of experience in a warehouse environment.
- Ability to work and excel under pressure in a fast-paced team environment.
- Willing to support internal departments as necessary.
- Comfortable using a computer or inventory handhelds; experience with inventory management systems is an asset.
- Physical stamina and mobility including ability to lift, carry, kneel, bend, and reach; Must be able to lift up to 50lbs.
- Must be able to work flexible shifts as required and overtime as needed to align with Rogers Centre Live Sports & Entertainment calendar of events:

- Must be available for 75-81 Blue Jays Home Games, and all concerts.
- Shifts times are varied based on Rogers Centre/Toronto Blue Jays Event Schedule, including days/evenings, weekdays/weekends and holidays.
- 7 day/week operation, with shifts ranging from 6 to 10 hours in length. Eligible for overtime as required.
- Supplemental pay: Overtime pay available for 44+ hours of work.
- Licensed for lift truck (Class 1-7) is an asset.
- Have used hand trucks, pallet jacks, and other necessary warehouse equipment.

**QUALIFICATIONS**
- Passion for sports and knowledge of the game of baseball and Toronto Blue Jays is preferred.
- A service-oriented team player with a commitment to a high quality of work; thorough knowledge and adherence to company policies and procedures.
- Able to develop and maintain positive relationships with team members and demonstrate Blue Jays CLEAR values.
- Self-starter who can multitask projects at a time and meet deadlines.
- Strong interpersonal, organizational, and problem-solving skills.
- Must be legally able to work in Canada.

**WHAT W