Information Technology Manager

Located within the traditional unceded territory of the syilx people, Westbank First Nation is a progressive and prosperous self-governing First Nation. The Okanagan Valley truly has it all, including a great climate, stunning scenery, world-class ski resorts, golf courses, wineries and beaches._
- Westbank First Nation values diversity and we are committed to creating a healthy, strong and vibrant community through programs and services that promote physical, mental, emotional and spiritual well-being and healing. Come join our team and become part of an innovative and rewarding place to work._

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Westbank First Nation is looking for a strategic information technology leader that can provide strategic and operational guidance to the Information Technology (IT) team to maximize the use of technology for WFN to deliver services to its Members and the community. The IT manager has a strong focus client support, working in partnership with WFN departments to achieve value added services. The IT manager ensures the effective procurement, deployment, and ongoing maintenance of WFN’s computer network and related infrastructure.

**EDUCATION/EXPERIENCE**
- Diploma or certificate in IT Management, or IT Leadership preferred
- Post-secondary degree or diploma in Computer Science or related technical discipline from a recognized institution
- Successful Completion of relevant Microsoft, Vmware or CompTIA+ certification
- Minimum of eight (8) years of computer data center management experience
- Minimum five (5) years of demonstrated leadership experience in a large complex environment
- Project management certification or equivalent experience
- Prior experience with Microsoft client/server troubleshooting
- Prior experience with computer (server and workstation) hardware and software troubleshooting
- Previous experience in a Municipal environment preferred, specifically with government financial systems, records management systems, and a variety of health, wellness, education, asset tracking & GIS systems
- Equivalent combination of education, training and experience may be considered

**REQUIREMENTS**
- Criminal Record Check with results acceptable to WFN
- Valid Class 5 Driver’s License and Acceptable Driver’s Abstract
- Maintains a high level of confidentiality and uses discretion on all matters relating to the affairs of the Westbank First Nation.

**JOB DUTIES/RESPONSIBILTIES**
- Establishes and delivers the Information Technology strategic plan for WFN
- Leads a team that provides ongoing computer and network support to Westbank First Nation and its entities; the scope of which includes the Government Services (Lindley) Building, Community Services, Health & Wellness, Youth Center, Sensisyusten House of Learning, Elders Hall, Museum, Westbank Child Development Center, the Russell Building and Public Works
- Maintain financial objectives by forecasting requirements, preparing an annual operating budget and five-year capital budget, scheduling expenditures, analyzing variances, and initiating corrective action
- Working in partnership with WFN Departments recommend technology strategies, policies, and practices by understanding business needs, identifying technology opportunities, evaluating IT solutions to bring greater value to WFN
- Manage WFN IT help desk providing onsite, phone and remote access support to users for various computer related issues
- Direct and manage repairs and maintenance to computer, network, communications, and peripheral equipment
- Direct and manage database support and maintenance on WFN systems
- Direct and manage backups of data and test restores on a regular basis
- Manage and maintain an effective server room environment in the locations where servers are located
- Manage and maintain effective network cabling and wireless communications infrastructure at required WFN locations
- Recommend and procure necessary technology (computer hardware, software, network components, communications gear etc.) as required
- Manage base line analysis on server and network equipment
- Maintain an updated inventory of equipment, software, and licenses for software
- Maintain a lease and purchase schedule for technology acquisitions
- Manage regular maintenance of WFN server systems
- Manage security of WFN systems by ensuring that WFN users have adequate access to their required computer resources and non-WFN users have their access revoked /removed upon notification from HR or Director of Operations
- Manage the archiving of removed user data
- Coordinate vendors and third-party technicians for installing equipment and software
- Direct network and data security on an ongoing basis
- Manage other projects as necessary in the performance of the position, and as assigned by the CFO/Chief Financial Officer or DOO/Director of Operations
- Perform all duties and responsibilities in accordance with Westbank First Nation policies, standards, and procedures, and as directed by the Chief Financ