Evening Manager On Duty

7 days ago

Winnipeg, Canada Canad Inns Full time

**Canad Inns Purpose: To create 100% Guest Satisfaction by providing Excellent Customer service to All guests At All Times**

**Areas of Responsibility**:
**QUALIFICATIONS / SKILLS / ABILITIES / EXPERIENCE REQUIRED**:

- The Duty Manager will assume all responsibilities for the management operations of the hotel during their shift.
- Under the direct supervision of the Department Manager, will display concise communication skills and abilities; General knowledge of hotel procedures and practices, including MLCC regulations; 2 years experience in a similar work environment would be an asset; Work with the public in a calm professional demeanor; Ensure cash-outs and deposits are processed accurately; Recognize and resolve problems quickly and effectively; Supervise and assist personnel; Assist and aid guest requests as needed; Professionally manage complaints to guest and hotel satisfaction; and Support guests and staff at all times.
- The ability to acquire “Serving it Safe” certification, a recent police Criminal Record Check, and the completion of “Manitoba’s Problem Gambling Assistance Training Program” will be required.
- Must have the ability to work evenings, nights, and weekends as required.

**WORKING CONDITIONS AND PHYSICAL DEMANDS**:
**Success Factors**:
**Focus On the Guest**Seek to understand the guest, internal and external customer and meet and exceed the needs of both the guest and the company.**Attention to Detail ** Ensure that work is accurate, thorough and to the highest standards.

**Take Responsibility ** Demonstrate personal ownership of tasks and follow through to get the required results.

**Key Skills and Requirements**:
**Technical Service Skills ** Demonstrate understanding of the technical service skills for assigned area (i.e., food & beverage service, housekeeping, etc.)**Organization ** Demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time.

**Employee Perks**
- Employee Canadvantage Rewards Program,
- Employee Discounts, including meal, room rates, and more
- Educational “Scholarships” and financial assistance.
- Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more
- Flexible Schedules
- Competitive Wages
- Career Growth Opportunities
- MB Largest Hospitality provider Headquartered in Winnipeg provides opportunities for growth

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