Cpo-ea 15r

Posting Title - CPO-EA 15R - Employment and Assistance Worker - Position Classification - Community Prog Off (EAW) R15 - Union - GEU - Work Options - Location - Chilliwack, BC V4Z 1A7 CA Kamloops, BC V2H 1B7 CA Multiple Locations, BC CA (Primary) Prince George, BC V2N4P7 CA Surrey, BC V4P 1M5 CA Victoria, BC V9B 6X2 CA - Salary Range - $59,015.56 - $66,749.47 annually - Close Date - 2/9/2025 - Job Type - Regular Full Time - Temporary End Date - Ministry/Organization - BC Public Service -> Social Dev & Poverty Reduction - Ministry Branch / Division - Service Delivery Division - Job Summary **The Team** Employment and Assistance Workers (EAWs) are an essential part of the Service Delivery Division within the Ministry of Social Development and Poverty Reduction, responsible for providing income and disability supports and services to individuals across British Columbia. EAWs may provide assistance directly in-person through the Community Services Branch, or remotely via phone and virtual channels through the Virtual Services Branch. **The Role** EAWs work within a busy client service environment, organizing their workload and setting priorities to meet performance targets. Skilled at gathering information, EAWs connect with people who may be in crisis to accurately assess eligibility for supports and services. EAWs must also maintain compassion, composure, and clarity during difficult conversations to effectively communicate impactful decisions to the people they serve. Qualifications: Education and Experience Requirements: - Secondary School graduation or equivalent. - One (1) year or more experience delivering a high standard of client service in a high volume, fast paced, rapidly changing environment (in-person, via virtual technologies or over the telephone). - Experience providing services to clients experiencing poverty, substance use, or mental health issues. **About this Position**: These positions can be based out of any of the locations listed above: Chilliwack, Kamloops, Prince George, Surrey or Victoria. This position has full time on-site requirements. An eligibility list may be established for future temporary/permanent vacancies in Chilliwack, Kamloops, Prince George, Surrey or Victoria Employees of the BC Public Service must be located in BC at the time of employment. A Criminal Record Check (CRC) will be required. **Working for the BC Public Service**: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer. **How to Apply**: **Cover Letter: NO**: - Please do not submit a cover letter as it will not be reviewed. **Questionnaire: YES** - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. - Job Category - Administrative Services, Social Services