Budtender - Ft/pt

**Chronicles Cannabis** is looking for a **Budtender.** We are looking for enthusiastic people to add to our team at our new Kitchener location As a Budtender, you are the one who builds client relations, educates people about all the different forms of cannabis, and drives sales for the company. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to the overall success of our company. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.

We offer a competitive compensation package while working in an exciting and unique retail work environment. In joining our team training is continuous in this role for you and the entire team to provide a great work environment and the best possible customer experience. If you enjoy a fast-paced workplace, are energetic and positive with a can-do attitude towards customer satisfaction and working in a team environment then Chronicles Cannabis is a place for you

**Responsibilities**:

- Greeting customers and providing fast and efficient service to create a pleasant experience
- Maintaining a properly stocked, organized, safe, sanitary and inviting store environment
- Represent the legal cannabis industry in a positive manner; Be an engaged member of the local cannabis community
- Provide all cannabis customers with proper safety measures to follow when consuming cannabis
- Ensure long-lasting and meaningful trust and rapport between our customers and our brand
- Educate and advise cannabis customers on all varieties of cannabis products and accessories
- Abide by all applicable industry regulations and act as a socially responsible cannabis vendor
- Ensure all proprietary information is kept confidential at all times
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Verifying proper identification and paperwork from customers

**Requirements**:

- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to diplomatically and professionally interact with customers at all times
- Minimum age 19 years old

**Qualifications**:

- 1+ years of cannabis retail experience (ideal but not mandatory)
- 2+ years of experience in a retail or customer service environment
- High School Diploma
- CannSell Ontario Standard Certificate (prior to employment)
- Must pass all criminal background checks
- Meet the physical demands of a retail environment including transporting up to 11 kg

**Benefits**:

- Store discount

Schedule:

- Monday to Friday
- Evenings and Weekends
- Potential Holidays
- Chronicles Cannabis inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

**Job Type**: Part-time

**Salary**: $17.00 per hour

**Job Types**: Full-time, Part-time

Pay: From $17.00 per hour

**Benefits**:

- Casual dress
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person