Performance Improvement Consultant

**Ref# 25NON047R2**

**2 ‑ Temporary Full Time ‑ Consultant**

**Strategy and Performance Management**

**Reposted**

**It is a condition of this posting that your home unit can accommodate your temporary absence in the event you are successful.**

**Why Join Us?**
- **Impactful Work**: Your leadership will directly influence the quality of care provided to our patients and the efficiency of our operations, in a values based team environment.
- **Competitive Compensation**: We offer a comprehensive benefits package and competitive salary to attract top talent.
- **Healthcare of Ontario Pension Plan (HOOPP)**: We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having access to a pension plan. We understand the importance of financial well‑being and believe that a strong pension recognizes our employees, like you, and provides a stable foundation for your future as part of our overall compensation package. When you join, you automatically contribute to the Plan each pay period. As your employer, we also contribute $1.26 for every dollar you contribute.

Joining our team means that you will be an integral part of achieving our mission, vision and values.

**Our Mission**: We provide quality Care to Patients and Families, supported and advanced by research, innovation and education that is responsive to the needs of the peoples of Northwestern Ontario.

**Our Vision**: Exceptional care for every patient, every time.

**Our Values**: Diversity, Compassion, Excellence, Innovation, Accountability

**About the role**:
The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC) is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values and ensures that those values guide all decisions. Creating a caring environment for patients and families ensures continuity of care and fosters a learning environment. Applicants are required to have a demonstrated knowledge, understanding and commitment to this care philosophy.

The Strategy and Performance Group supports ongoing strategic and operational planning, and encourages, enables and supports performance, quality and process improvements for Thunder Bay Regional Health Sciences Centre, Thunder Bay Regional Health Research Institute and system partner operations.

Supported by regional funding and reporting to the Manager, Planning & Performance Improvement, the Performance Improvement Consultant works closely with organizational and system partners to support planning, project management and performance improvement related to priority strategic initiatives of the Hospital, Research Institute and regional partners (i.e. Ontario Health Teams, regional hospitals, and others). Work includes engaging key stakeholders and facilitating partner sessions to identify and confirm priorities, developing action plans to achieve desired outcomes, and monitoring and reporting on ongoing progress. The Consultant uses their knowledge, engagement and process improvement skills to identify and prioritize opportunities for improvement, then works collaboratively with key stakeholders to support development, implementation, and evaluation of improvement plans.

This is an exciting opportunity for an individual that is passionate about system transformation and working collaboratively with a broad range of partners to improve care for the people in Northwestern Ontario.

Employment Requirements:
Education
- University degree in health care, health administration, business or related discipline.
- Formal training (certification preferred) in project management, LEAN continuous improvement, and change management.

Experience

Specific demonstrated experience in:

- Proactively managing initiatives to achieve desired outcomes.
- Leading project teams full cycle from project initiation to project close.
- Employing comprehensive process improvement tools and change management methodologies, preferably in a health care environment.

**Skills**:

- Excellent communication, interpersonal & collaboration skills.
- Advanced problem solving, analytical and critical thinking skills.
- Team player with the ability to influence and persuade.
- Proven ability to work with collaboratively with leaders to front line staff of complex healthcare/service organizations to bring about improvement and to achieve results.
- Ability to work independently, multitask and prioritize workload to meet various deadlines.
- Proficiency in Microsoft Office Suite Programs (Word, Excel, PowerPoint).

Knowledge
- Advanced clinical and/or business acumen.
- Working knowledge of the health care system.

Salary Range: $45.351 to 53.354

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified individuals.

Interested applicants must submit a resume outlini