Stock Associate

2 weeks ago

Ottawa, Canada Banana Republic Factory Store Full time

ABOUT BANANA REPUBLIC

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
ABOUT THE ROLE
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
WHAT YOU'LL DO
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal/external request
- Exchange and verifies job related information to provide support

WHO YOU ARE
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on
- the-job training

BENEFITS AT BANANA REPUBLIC
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.*
- Company match for donations and volunteer time*
- Registered Retirement Savings Plan
- Employee stock purchase plan.*
- Virtual health care 24/7*
- See more of the benefits we offer.

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 10-20 per week

Pay: From $16.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)
- Stocking: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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