Implementation Manager

**The Opportunity**

Our most successful Implementation Managers (IMs) come from diverse professional backgrounds, but they share a few key traits: adaptability, technical fluency, strong data skills, and professionalism in working with clients. While experience in public sector budgeting or systems implementation is a strong asset, what matters most is your ability to learn, lead, and deliver.

**The Role**

This position encompasses two core aspects: Implementation Specialist and Project Manager, requiring a blend of technical expertise, problem-solving skills, and client-focused collaboration.

**Part 1: Implementation Specialist**

As an Implementation Specialist, you will:

- Guide public sector clients through all stages of product implementation
- Analyze business needs, recommend best practices, and ensure smooth completion of multiple concurrent implementations
- Collaborate with clients to identify gaps and improvements to be built in the system to provide an efficient budgeting tool
- Lead internal stakeholders to deliver the reporting, integration and product solutions needed by the client
- Prepare and migrate client data using Euna Budget’s data load interface
- Serve as a business partner to internal teams by sharing your expertise

**Part 2: Project Manager**

As a Project Manager, you will:

- Oversee multiple implementations from post-sales to full utilization of Euna Budget’s products
- Define timelines, track progress, and maintain regular communication with clients

Identify and resolve implementation challenges by collaborating with internal teams to deliver optimal results

**Education & Experience**
- Post-secondary diploma/degree or equivalent work experience; background in finance or IT systems preferred
**Skills**:

- Proficiency in data analysis and Excel
- Strong communication skills - both written and verbal - and exceptional organizational abilities
- Leadership qualities with the ability to facilitate meetings and decision-making with confidence
- Self-starter mindset capable of managing multiple projects independently
- Commercial acumen paired with professionalism in customer interactions

**Nice-to-Have Qualifications**s
- Experience in municipal, healthcare, education and/or not-for-profit budgeting
- Familiarity with budgeting methodologies like grant accounting or forecasting
- Report design/documentation using relational databases (SSRS or PowerBI is a plus)
- Knowledge of project tracking tools like Cloud Coach or Asana

**Core Traits**

Problem Solver | Communicator | Analytical Thinker | Tech-Savvy | Collaborative | Curious

Join Euna Solutions to make a tangible impact on public sector organizations by delivering best-in-class budgeting solutions that drive efficiency and transparency

**Location**:
This position will be hybrid with 3 days/week in our Oakville, ON office.

**What It's Like to Work at Euna Solutions**

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.

Here are some of the perks that Euna employees enjoy:
Competitive wages
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
- ️ Wellness days

What’s better than a long weekend? An extra-long weekend Twice a year, Euna employees enjoy an extra day on top of the long weekend An extra day to decompress and spend time doing the things you love.
Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.

Flexible workday
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.

**Benefits**:
Ask us for a copy of our health and dental benefits

Culture committee
Celebrate at every occasion with the culture team They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.

**About Euna Solutions