Data Entry/customer Service

3 days ago

Kitchener, Canada GCP Industrial Products Full time

GCP is built around the unique abilities of our entrepreneurial team with every member playing a critical role in the success of the organization. We look at all team members as GCP Brand Ambassadors, which means you will be directly involved in delivering GCP’s Brand Foundation to all current, prospective and potential stakeholders. As our Data Entry & CSR your role will be concentrated on but not limited to the following responsibilities: - Order Entry and processing of customer orders and vendor purchase orders - Provide customers with all order related documentation including invoices, packing lists, test reports and certifications. - Communicate with external service providers for order and customs related issues - Create and issue customized labels to vendors for packaging orders - Prepare and submit customs documents to broker for clearance - Prepare and submit documents using EDI system - Update Financial reports - Report monthly sales to GCP’s president - Approve Broker and Courier Invoices and submit to accounting for payment - Independent resolution of problems - Administrative and general office tasks as assigned **What You Offer** With GCP it’s important you can “act like an owner, not an employee”. You Have: - Basic knowledge of Microsoft Suite and Intermediate knowledge of Excel - 1-2 years Customer Service experience in an office environment - General knowledge of bookkeeping and accounting principals - 1-2 years Data Entry experience - Positive attitude, exemplary attendance, and are a reliable team member - Experience with Netsuite or other ERP/Accounting systems is an asset In addition, you: - Are energetic, professional and possess an optimistic "can do" attitude towards your everyday work - You bring a high level of care and compassion for helping people - Exhibit a desire to grow and improve your business skill set within a team-first mentality - Creative and demonstrate high level of professionalism and integrity - Display an entrepreneurial mind set through a high degree of emotional intelligence - Are a quick learner with good communication skills and able to work autonomously - Most importantly have the confidence to ask questions and ability to complete tasks with mínimal supervision **What GCP Offers** Through our President, who is also a coach of high-growth entrepreneurs, you will be exposed to the latest business philosophies, techniques and processes being implemented by market leading companies. In addition, we offer the opportunity to: - Work with a driven, knowledgeable forward-thinking team - Work with a company that appreciates the people and businesses we work with - In a progressive, fun and flexible work environment - A competitive compensation package that includes; Company paid Benefits and Vacation package, Group RRSP, Profit sharing for longer term employees and Continuing Education **Benefits**: - Dental care - Extended health care - Vision care Flexible Language Requirement: - French not required Schedule: - Day shift - No weekends Ability to commute/relocate: - Kitchener, ON: reliably commute or plan to relocate before starting work (preferred) **Experience**: - Customer service: 2 years (preferred) Work Location: Hybrid remote in Kitchener, ON

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