Seamstress/alterations Specialist

**Company description**

Thistle & Heather is an inclusive wedding boutique, offering traditional and non-traditional wedding attire. We are dedicated to providing a welcoming environment to all, regardless of gender, sexual orientation, race, age, religion or ability/disability.

Values:
Inclusion - Thistle & Heather is committed to establishing an inclusive atmosphere for customers, where they can feel safe while shopping for the wedding attire of their dreams. In recruiting for the team, people of all cultural, educational, ethnic, and racial backgrounds, regardless of their gender identity, sexual orientation, disability, or beliefs are welcome.

Customer Experience - From the moment the customer enters the showroom, they will be welcomed into a friendly environment where their experience is our top priority.

Passion - Our passion drives us to work hard to find the perfect wedding attire for our customers.

Empathy - Treating customers the way we would want to be treated. It’s as simple as that.

Teamwork - We collaborate with our suppliers and coworkers to ensure the satisfaction of our customers.

**Job description**

Looking for a capable and experienced seamstress for a brand new, inclusive wedding salon.

**Responsibilities/Duties**:

- Perform final checks on all items to ensure best quality such as checking for loose threads, uneven seams, etc.
- Ensure all items worked on are of best quality
- Perform basic alterations such as take-in, let-out, shorten, lengthen, sew hems, etc.
- Perform unique (reasonable) alterations as requested by the client
- Accurately measure clients
- Pin/mark garments as appropriate to type of fabric and to ensure correct fit
- Complete work as pinned/marked and to the highest technical standard and quality
- Deliver complete garments on or before the date promised
- Inform client of appropriate alteration charges as per price list
- Confirm and communicate promise date for completed alteration
- Provide expert guidance on cut and fit
- Bag completed garments after final quality check

**Skills/Qualifications**:

- Ability to work evenings and weekends
- Excellent communication skills
- Experience working with various kinds of fabric
- Technical training (or equivalent)
- Ability to meet deadlines
- Ability to lift up to 50lbs
- Strong attention to detail
- Team player
- Good listening skills and ability to suggest the best options for clients
- Dependable and reliable
- Customer service oriented
- Ability to multi-task

**Benefits**:

- Competitive pay
- Flexible schedule

**Job Types**: Casual, Freelance

**Benefits**:

- Flexible schedule

COVID-19 considerations:
Areas are sanitized between appointments as well as before and after each day.

Application question(s):

- How many years of experience do you have altering wedding gowns?

Shift availability:

- Day Shift (preferred)

Work Location: Hybrid remote in Oakville, ON