Leisure Services Attendant

3 days ago

Parksville, Canada Fairwinds Wellness Club Full time

The Leisure Services Attendant plays a key role in creating a welcoming and enjoyable environment for members and guests. This position is responsible for assisting with the daily operations of the facility, which includes the gym, multi-purpose room, pool, class instructors and therapy services. The attendant ensures that all areas are clean, safe, and well-maintained while providing exceptional customer service to enhance the overall member experience.

**Primary Responsibilities (include but are not limited to)**:

- Greet and assist members and guests, providing information about facility services, memberships, classes and policies.
- Monitor the gym, multi-purpose, pool, classes and meeting rooms to ensure a safe and orderly environment.
- Assist with equipment setup, cleaning, and light maintenance to ensure proper functionality.
- Enforce facility rules and regulations while addressing member inquiries and concerns professionally.
- Perform routine chemical testing of the pool and hot tub to ensure water quality meets safety standards and report any necessary adjustments.
- Support therapy staff by promoting treatment sessions assisting with client needs.
- Maintain cleanliness in all areas, including locker rooms, fitness equipment, and common spaces.
- Assist with scheduling, reservations, and check-ins for classes, and facility usage.
- Maintain inventory levels for kitchen, pool chemicals and member services.
- Provide basic first aid if needed and report any safety concerns or incidents promptly.
- Promote a positive and inclusive atmosphere that encourages member engagement and well-being to effectively support marketing efforts.

**Qualifications**:

- High school diploma or equivalent required; additional training in fitness, recreation, or hospitality is a plus.
- Previous experience in customer service, fitness, recreation, or hospitality is preferred.
- CPR/AED and First Aid certification (or willingness to obtain).
- Strong interpersonal and communication skills with a friendly and professional demeanor.
- Ability to multitask, work independently, and collaborate as part of a team.
- Basic computer skills for scheduling and member check-ins.
- Availability to work flexible hours, including evenings, weekends, and holidays as needed.

**Remuneration**:

- Competitive Salary ($18.00 - $20.00 based on experience)
- Subsidized staff meals
- Privileges to access other Fairwinds facilities as outlined in the Employee Handbook

**Company Overview**:
Fairwinds is a meticulously planned community showcasing the finest elements of the Pacific Northwest, spanning 750-acres of breathtaking waterfront land. Fairwinds world-class amenities include an award-winning semi-private golf course, a 300-slip marina, and a state-of-the-art wellness club with pool and fitness facilities. Additionally, you'll find a remarkable trail system, our boutique hotel, The Residences featuring luxurious 1 and 2-bedroom suites, and the exceptional sea-to-table dining experience at the Nanoose Bay Cafe.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 10 - 30 per week

Work Location: In person

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