Enterprise Cloud Administrator

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 21001

Enterprise Cloud Administrator
Corporate Services
Information Technology
55 York Blvd., 6th Floor

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 6
- SALARY/HOUR: $52.958 - $66.198 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Regular Full-Time

Job Description ID #: 7669

SUMMARY OF DUTIES

Reporting to the Supervisor, Datacentre Operations, the Enterprise Cloud Administrator is responsible for providing expertise in managing and maintaining the cloud infrastructure, with a specific focus on Azure M365 administration, cloud-to-cloud integrations (AWS, GCP), and implementing enterprise solutions in SaaS, IaaS, and PaaS models. This role encompasses handling sensitive and private data, including confidential City information, user access details, and security-related data. The Cloud Administrator is also responsible for developing and implementing robust security measures, ensuring compliance with data privacy regulations, and providing guidance on secure cloud practices and solutions during IT project Intake and Delivery.

GENERAL DUTIES

Responsible to lead, manage and administer Azure M365 environment, including handling sensitive and private data such as confidential City information, user access details, and security-related data, including monitoring licenses and storage requirements in partnership with vendors and internal stakeholders.

Develop and implement secure cloud-to-cloud integrations between Azure, AWS, and GCP, ensuring the confidentiality, integrity, and availability of sensitive data.

Design, develop and deploy enterprise solutions using SaaS, IaaS, and PaaS models, aligning them with business requirements and best practices while implementing appropriate security controls and encryption mechanisms.

Collaborate with cross-functional teams to gather requirements, define technical specifications, and ensure successful implementation of cloud solutions.

Create and maintain cloud Business Continuity and Disaster Recovery (BCP/DR) plans to ensure the availability and resiliency of cloud services.

Troubleshoot and resolve issues related to cloud infrastructure, performance, and connectivity, working closely with vendors and internal stakeholders.

Collaborate with IT security teams to respond to security incidents, conduct investigations, and implement remediation measures in a timely manner.

Lead and participate in IT operational and project work planning, representing the cloud administration team and contributing to decision-making processes.

Stay updated with the latest trends and advancements in cloud technologies, identifying opportunities for improvement and innovation within the organization.

Collaborate with IT security teams to implement and enforce cloud security policies, controls, and compliance requirements.

Provide planning, input, direction and consultation for development and implementation of related technology management policies, procedures and guides, including compliance with legislations and industry standards.

Responsible to lead the development of business case proposals for role related enterprise initiatives in collaboration with IT and departmental peers.

Understand and monitor the regulatory and security requirements for cloud solutions as they relate to the municipal government sector; ensure that compliance to policies and procedures is maintained

This position may be required to be on Standby/On Call.

Works in accordance with the City of Hamilton’s Corporate and IT policies, processes and procedures; contributes to the creation and sustainment of technology frameworks and architectures and tools.

Performs other duties as assigned, which are directly related to the major responsibilities of the job.

QUALIFICATIONS

A Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).

Proven experience as a Cloud Administrator, specifically with Azure M365 administration and cloud-to-cloud integrations (AWS, GCP).

Strong knowledge of SaaS, IaaS, and PaaS models, along with experience in designing and implementing enterprise solutions.

Proficiency in cloud infrastructure management tools and platforms, such as Azure Portal, A