Consultant, Travel

2 weeks ago

SaintTite, Canada Helo Voyages Full time

Work Term: Permanent
- Work Language: French
- Hours: 35 hours per week
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Tourism and travel services management
- or equivalent experience
**Work setting**:

- Travel wholesale company
**Tasks**:

- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:

- Travel software packages
- MS Office
**Travel bookings**:

- Business travel
- Government travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
**Geographical areas of specialization**:

- Canada
- United States
- Western Europe
- Mexico and Central America
- South America
- Caribbean
- Africa
- North Pacific
**Work conditions and physical capabilities**:

- Repetitive tasks
- Sitting
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
**Financial benefits**:

- Bonus
- Commission
**Other benefits**:

- Free parking available
- Team building opportunities

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