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Regional Manager Gta West/northern Ontario
2 weeks ago
**Position**:Regional Manager (Burger King)
**Reports to**:Director of Operations
**Direct Reports**: 4-6 Multi-Unit Managers/District Managers
**District**: Ontario - GTA West/Northern Ontario
**About This Opportunity**
Redberry was proud to be awarded Burger King’s Franchisee of the Year in 2021 for North America. We are committed to continuing to grow this amazing brand. As such, Redberry has signed a contract to build 168 Burger King locations and remodel 62 in the next five years. With these exciting and rapid growth plans, we are looking for a **Regional Manager **for the Burger King business. Reporting to a Director of Operations, you will oversee and lead the execution of Redberry’s strategic vision as it relates to operating plans and standards. As a seasoned leader, you are agile and can adapt to changing needs and situations. You inspire our BK Operations Leaders to embody Redberry’s values, developing and leading their teams to deliver the best guest experience. You are self-motivated, driven by results, and believe in empowering others to drive growth and capability. This is a role for a leader with an entrepreneurial spirit who is energized in creating influential and impactful change at Redberry.
**What you will enjoy**:
- Competitive Salary + Bonus
- Monthly car allowance & gas card
- Comprehensive Employer Paid Group Benefits Program including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision and Employee Assistance Program
- RRSP matching
- Fitness reimbursement
- 'Bring Your Own Device' Phone Reimbursement Program
- Employee discount program at all Redberry Brands
- Regular Team Building Employee Events
- Development potential in a fast-growing company
**How You Will Make an Impact**
- Developing and leading a motivated and competent Regional Operations Team(s);
- Ensuring restaurant hospitality, cleanliness, food quality, health & safety;
- Leading the delivery of operational excellence and the “Customer Promise”; in order to optimize customer satisfaction and the brand image and to exceed established sales and restaurant operating profit objectives in the assigned area.
**What You Will Do**
- As part of the senior operations team, participate in development of regional and company-wide strategic and financial planning process
- Conduct regular restaurant visits to engage with teams and assess operational & people excellence
- Own and execute assigned KPIs for assigned Region/Area
- Ensure every restaurant monitors guest satisfaction and opportunities are resolved in accordance with established standards and with a sense of urgency
- Consistently monitor and manage food and labour spend through scheduling and inventory controls
- Assist in the development of sales building activities and evaluate the success of these activities.
- Analyze and report on controllables, sales and profits to ensure accurate and timely financial tracking.
- Collaborate and consult with Restaurant Managers, Above Restaurant Leaders, and controllers to address process gaps and barriers to sales performance and overall operations
- Teach and audit implementation of new processes, procedures, and initiatives
- Conduct monthly Financial, HR & Health & Safety audits on each restaurant
- Recruit, hire, train new managers and develop internal bench in direct area
- Ensure adherence to all training and certification requirements for all employees
- Motivate, coach, and provide strong leadership to ensure successful operations
- Provide ongoing recognition of outstanding performance to motivate employees at all levels
- Oversee and ensure the success of the opening of new and remodeled units
- Develop reports for next level of promotion and leads succession planning for their region
- Evaluate, recommend and/or implement changes to continuously improve guest satisfaction, restaurant operations, employee satisfaction, or financial results.
- Role model Redberry’s core values in every interaction
**What You Need to Perform In This Job**
- Some post-secondary education is ideal but not required
- 5 years quick service or similar restaurant experience
- 3-5 years leading multiple restaurant locations
- New store opening experience
- Superior interpersonal ability
- Excellent communication skills - written and verbal
- Great organizational & time-management skills
- Demonstrated conflict resolution capability
- Excellent analytical/decision-making skills
- Strong leadership and people development skills for promotion to next level
- Friendly, enthusiastic, and outgoing
- Organized, innovative, flexible
- This role requires significant time in the field (min. 60% of time for restaurant visits and meetings)_
Founded in 2005, Redberry Restaurants is Canada’s most trusted multi-brand Quick-Service Restaurant (QSR) Franchisee. We are committed to our strong, diverse team, and support each team member as they work hard to create operational excellence in each of the 180-plus restaurants Redberry c
