Mortgage Assistant

**Employment Type: Full-Time**

**About the Role**:
**Key Responsibilities**
- Provide **administrative support**, including scheduling meetings, managing calendars, and organizing files.
- Assist with **customer inquiries**, delivering exceptional service and ensuring client satisfaction.
- Use **Microsoft Excel** for data entry, tracking, and reporting.
- Collaborate with team members to complete projects efficiently and on time.
- Support **negotiations** with clients or vendors as needed.
- Participate in **cash management activities**, including transaction tracking and maintaining accurate records.
- Prepare documents and reports to support the **financial services** and **mortgage** departments.
- Communicate with clients, lenders, and real estate professionals to ensure smooth mortgage processing.
- Review **financial information** to ensure compliance with lending regulations and internal standards.
- Manage and monitor files through each stage of the mortgage process.

**Skills & Qualifications**
- Excellent **verbal and written communication** skills.
- Strong **customer service orientation** with a focus on client satisfaction.
- **Organizational and multitasking abilities** with keen attention to detail.
- **Experience** in banking, lending, or customer service (an asset).
- **Proficient in Microsoft Excel** — ability to create and maintain spreadsheets, perform data analysis, and prepare reports.
- Strong **mathematical and analytical** skills.
- **Negotiation and interpersonal** skills to effectively liaise with clients and vendors.
- Positive attitude, adaptability, and a desire to learn and grow.

**Why Join Us**
- Competitive **salary and benefits** package
- **Ongoing training** and professional development opportunities
- Supportive and **team-oriented culture**:

- Rewarding work that directly impacts clients’ homeownership goals

Pay: $27.00-$31.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Paid time off

Work Location: In person