Customer Experience Manager

7 days ago

Edmonton, Canada Yachimec Group Full time

The Yachimec Group is looking for a **CUSTOMER EXPERIENCE MANAGER** to join our family. Our group is dedicated to provide top notch customer service, with the most recognizable automobile brands in the world Are you a dedicated customer service specialist, and with excellent communication skills? If yes, this is the right opportunity for you

**Requirements**:

- Prior customer service and customers relations experience is a must.
- Coordinate vehicle delivery day with customers.
- Coordinate vehicle preparation.
- Review sales contract and other documents with customer to ensure compliance.
- Explain vehicle functions.
- Strong organization and time management skills.
- Excellent communication skills.
- You are meticulous and pay attention to detail.
- Ability to work with at team and in a fast-paced environment.

What we offer:

- Competitive wages
- Excellent Group Benefits package
- Group RRSP Contribution program
- Training and support programs
- Unlimited career opportunities within our automotive group

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- customer service / relations: 2 years (required)

Licence/Certification:

- Alberta Driver's License (required)

Work Location: In person

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