Workforce Optimization Coordinator- Audit

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

**The Opportunity**

The National Audit Resource Management team is a small team, making a big impact. Reporting to the Senior Manager, National Resource Management, you would be responsible for the coordination of national tools (ie., technology/systems) and processes used for workforce optimization in the Audit Function.

What you will do:

- Ongoing management of workforce optimization tools, including monitoring data quality, auditing process and cross collaborating with Audit learning team to develop and implement training and process improvement materials
- Daily monitoring of workforce mailbox, responding and escalating when required
- Support the Audit Function with first level technical and process support for Workforce Optimization Tools (for example, resolve basic & intermediate technical issues and user access requests)
- Cross collaborate with Audit Learning team, our Canadian Resource Centre and Resource Management team leads to ensure efficiency and continuous update of workforce optimization sites
- Monitor BOT process and provide daily/weekly reports on any changes and or delays etc.
- Responsible for follow up of Audit weekly controls
- Act as onboarding lead for new Resource Managers within the Audit team, ensuring they are set up appropriately, providing first day training and sharing best practices
- Develop and promote national standard operating processes including but not limited to best practices, and usage of workforce optimization tools
- Create, develop and deliver training materials to support Audit Team with roll out of new tools, new hire training and any process updates
- including live user training on workforce tools
- Support Lead Business Unit Resource Managers with creating reports, working with our Canadian Resource Centre and with data entry tasks and any other assigned tasks to support overflow
- Share ideas and continuous improvement regarding enhancements of workforce optimization tools and processes

What you bring to this role:

- Previous experience in a workforce/ resource management role or strong administrative experience
- Intermediate proficiency with MS Office tools, especially Excel and PowerPoint
- High attention to detail and accuracy skills
- Previous experience with workforce management tools
- Retain, ePlanning, PeopleSoft, Oracle etc.
- Experience implementing or troubleshooting new technology
- Previous experience with reporting, running and or creating reports within people management systems
- Strong aptitude for learning new technologies and general interest in technology (able to problem solve and provide first level troubleshooting support)
- Demonstrated experience working in a fast-paced environment with multiple, and at times, conflicting priorities, and tight deadlines.
- Proven ability to collaborate & Influence - Building and maintaining effective working relationships, ensuring alignment within and across groups
- Strong verbal and written communication skills
- Post-Secondary Education in a relevant field: HR, Business Administration etc.

**Keys to your success**
- Strong time management and organizational skills
- Strong aptitude towards technology and learning new tools

KPMG individuals
**Deliver Impact | Seek Growth | Inspire Trust **and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

**Providing you with the support you need to be at your best**

For more information about KPMG in Canada’s Benefits and well-being, click here.

This is a remote/hybrid position. #li-remote

Our Values, The KPMG Way:
**Integrity**, we do what is right |
**Excellence**, we never stop learning and improving |
**Courage**, we think and act boldly |
**Together**, we respect each other and draw strength from our differences |
**For Better**, we do what matters

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