Dump Truck Dispatcher

2 weeks ago


Edmonton, Canada Shiva trucking Ltd Full time

Shiva trucking LTD is looking for an experienced dispatcher:
We have 10-20 jobs happing daily and need someone who can manage the dispatch of 10-20 trucks at any given time:

- Answer all incoming calls and document relevant information.
- Respond to any issues and follow-up by coordinating with the appropriate departments or field teams.
- Respond to customer queries related to Pitbull services.
- Direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule in conjunction with field supervision.
- Maintain and update call logs, call records and other important documentation.
- Ensure the drivers have the proper instructions to perform their duties safely.
- Listen to all driver concerns and act on them appropriately.
- Ensure the company meets all customer requirements, and any changes are communicated immediately.
- Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work Regulations.
- Manage fuel card accounts.
- Book accommodations when required.

**Requirements**:

- A high school diploma or equivalent
- Computer skills: ability to learn various software, proficient in MS Office, excellent data entry skills
- Attention to detail and a high degree of accuracy
- Ability to work in a fast-paced environment
- Strong knowledge of emergency processes and procedures
- Excellent communication skills
- Must be able to organize, prioritize and multi-task effectively
- Proven experience of working well under pressure.
- General knowledge of the transportation industry
- Previous experience in the oil and gas industry will be a strong asset

**Salary**: $15.00-$22.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person



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