Client Care Representative

7 days ago

Bolton, Canada Hear Well Be Well Full time

CCR JOB POSTING

Posting for: Client Care Representative

Location: Bolton

Who are we?

With 13 locations in Ontario serving rural, small and mid-size communities, Hear Well Be Well is proud to be a rare thing in the hearing industry - a family-run group of hearing clinics celebrating 40 years of service in our communities. Our success is based on extraordinary client care. This has led to us being scored 4.9/5 on Google Reviews. Our goal is to keep that high score by being attentive, compassionate, trustworthy and accurate.

Who are you?

To be successful as a Client Care Representative at Hear Well Be Well, you are:

- A self-starter and problem solver
- A people person who enjoys meeting new people and striking up conversations
- Results-oriented and competitive
- Comfortable on the phone calling both clients and prospects
- Experienced in consultative sales
- Emotionally intelligent
- Self-aware and able to use good judgment
- Motivated to learn and develop your career
- Willing and able to be the personification of our Value Statement: Trustworthy. Compassionate. Innovative
- Comfortable with seniors

To be considered for this role, you will have:

- Graduated high school (required)
- Post-secondary education in an appropriate field (preferred)
- Excellent phone skills
- Demonstrated experience in sales/marketing and client service (min. 3 years required)
- Administrative experience with high proficiency in Microsoft Office (min. 2 years required)

What does the day look like?
- Greet clients and ensure they feel important and cared for
- Engage with clients and book the appropriate client appointments
- Help clients come to terms with their hearing loss and encourage them to take action
- Follow-up with prospective clients to help them with their questions and decision to move forward
- Ask for referrals from our happy clients and prospective clients
- Work with the Hearing Specialist to uncover the needs of the prospective client
- Be seen as a Hearing Advisor by demonstrating knowledge of hearing loss and solutions
- Cleaning and minor repairs of hearing aids
- Manage the needs of the office
- Complete all transactions from ordering to receiving payment
- Accurately prepare documents for government agencies, clients and other professionals
- Support other Associates as needed, which could mean travel to a sister office

Compensation:

- Salary, commission and team bonuses. (Commission can range from 5% - 50% or more of base salary)
- Group benefits plan including coverage for drugs, vision, dental, counselling and more

In our culture of caring for everyone, staff as well as clients, you’ll experience ongoing professional development training and field managers who are caring, supportive and fun.

**Salary**: From $39,000.00 per year

**Benefits**:

- Company events

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

  • Hearing Client Care Representative

    1 week ago

    Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...

  • Client Service Representative

    3 hours ago

    Bolton, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Outside Sales Representative

    2 weeks ago

    Bolton, Canada Crispo Canada Inc. Full time

    **Job Summary** **Duties** - Identify and pursue new business opportunities through networking, cold calling, and referrals. - Manage and nurture existing client relationships to ensure customer satisfaction and retention. - Conduct thorough market analysis to understand customer needs and competitive landscape. - Utilize Salesforce or similar CRM tools to...

  • Inside Sales Representative

    2 weeks ago

    Bolton, Canada James Dick Construction Limited Full time

    **About Us**: James Dick Aggregates is a leader in the aggregate and materials industry. We are dedicated to providing exceptional products and service to our customers. As we continue to grow, we are looking for a driven and detail oriented Inside Sales Representative to join our team. **Key Responsibilities**: - **Payment Processing**: Handle VISA and...

  • Customer Service Representative

    2 weeks ago

    Bolton, Canada Go Logistics Inc Full time

    Job Description: Customer Service Representative - Mandatory 3- 4 years of Experience from Logistics background or Call Center background **Responsibilities**: - Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. - Accurately enter customer information and update records in the company...

  • Customer Service Representative

    2 weeks ago

    Bolton, Canada Go Logistics Inc Full time

    Job Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. - Accurately enter customer information and update records in the company database. - Collaborate with other departments to ensure customer satisfaction and...

  • Sales Representative

    2 days ago

    Bolton, Canada SCPHR Full time

    Are you an individual who thrives in a fast-paced environment? Are you seeking a new sales challenge? Our client in the Peel region, is seeking an experienced Sales Representative to enhance their team in Southwestern Ontario. With a strong knowledge and passion towards commercial and residential building materials, you will maximize sales within an assigned...

  • Sales Representative

    1 week ago

    Bolton, Canada Kognitive Sales Solutions Full time

    Sales RepresentativeBRAMPTON and BOLTON, ON (FULL-TIME/PART-TIME, ONSITE POSITION)Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on...

  • Sales Representative

    7 days ago

    Bolton, Canada Kognitive Sales Solutions Full time

    Sales RepresentativeBRAMPTON and BOLTON, ON (FULL-TIME/PART-TIME, ONSITE POSITION)Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on...

  • Inside Sales Representative

    7 days ago

    Bolton, Canada Qualus Full time

    Position Overview: The Inside Sales Representative provides support to the sales team about specification verification, pricing, and proposal presentations to help further enhance the company’s position in the market. The inside sales role will provide support to our Qualus Services Canada locations. **Responsibilities**: - Supporting sales of company...