Functional Analyst

**Functional analyst (M/F/d)**:
Canada - Levis

It

Available now

Do you know what a constantly growing international company needs to support its expanding global technology sales?

Yves, your future manager, has 25 years of experience in Information Technology. His expertise? SalesForce, SAP, project management, digital transformation. What defines him with us is his ability to unite his teams to his sustainable vision of business solutions and his fuel that Creaform is full of: challenges

**Here is what we offer**:

- Diversity and variety of projects in a multitude of industries
- Ongoing training to support you in your career progression
- Recognition of your ideas
- A caring environment that encourages personal and professional growth
- Diversity and inclusion; there is no one-size-fits-all thinking
- Wide range of benefits: competitive salary, group insurance, 401k, competitive vacation policy, employee, and family assistance program, flexible work arrangements

We work hard, but we have a lot of fun We have fun with sports, parties, themed events and more

**To succeed in this function, we will accompany you with**:

- Excellent onboarding
- Training
- A mentor
- Coaching

***A typical day with Yves and the team**:

- Accompany clients/internal experts in the analysis, understanding and definition of their business needs and processes in order to guide them in the selection of appropriate technology solutions and fully integrated into the enterprise architecture
- Influence the experts and their tactical plans for the implementation and strategy of business processes supported by the best technologies to meet their needs
- Define the scope and objectives of the project based on the identified needs
- Prepare, write and maintain all necessary documentation as part of his/her duties
- Coordinate and collaborate with external and/or internal partners/experts, including development teams; when required
- Develop and execute test scenarios within the IT function. Support the various users in the execution of their scenarios leading to the acceptance of the global solution
- Follow-up and/or implement solutions with internal clients on the status of various requests related to requirements and deliverables, both in project mode and continuous improvement and support associated with issues
- Monitor emerging IT technologies
- Work closely with other members of the IT team, such as developers, network administrator, for a complete solution delivery

***Excellent fit**:

- Bachelor's degree or DEC with plus years of experience
- Minimum 5 years of relevant experience as an analyst in different business sectors of the organization
- Have a good knowledge in the analysis of standard business processes and have participated in large-scale technological solution implementation projects
- Have experience in project mode
- Be bilingual (French and English fluent)
- Strong knowledge of CRM, E-Commerce, Analytics and/or ERP environments, marketing, sales, distribution, manufacturing, after sales service, finance and other business processes
- Strong ability in Office 365 suite including Outlook, Word, Excel, PowerPoint, OneNote
- Major asset if experience with Microsoft/SAP ERP solution, PowerBI and Salesforce CRM

**Profile sought**:

- Ability to understand problems, consolidate and structure business needs into clear requirements
- Good planning, organization and communication skills
- Excellent ability to work in a team
- Works closely with clients/experts
- Agile and focused on results and achieving objectives
- Ability to deal with complex and ambiguous situations with good stress management
- May be required to travel occasionally