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Admin - Medical Services

2 weeks ago

Winnipeg, Canada St.Amant Full time

**THIS IS A TERM POSITION WITH THE POSSIBILITY OF BECOMMING PERMENANT**

**About Us**

St.Amant is a non-profit organization, offering programs & services throughout Manitoba which support over 1600 children and adults with developmental disabilities and autism, and their families. We are committed to delivering person and family centered supports through individualized programs and services. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

**Position Summary and Scope of Service**

St.Amant's core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Director, Health & Transition Services and consistent with the Mission, Values and policies of St.Amant, the Administrator, Medical Services is a critical role in ensuring the success of St.Amant business and operations.

Exemplifying the mission, vision and values of St.Amant, the Administrator, Medical Services works collaboratively with partnered programs while offering employees respectful customer service.

The Administrator, Medical Services, provides key support to the Medical Director and the Director, Health & Transition Services (H&TS), ensuring efficient and effective use of medical, dental and related health services, both in-house and via contracted providers. The Administrator oversees the scheduling of on-site and community-based medical clinics, ensuring the smooth flow of information between service providers and individuals accessing these services.

The Administrator, Medical Services oversees the systems and processes involved in the operation of the on-site dental clinic, including scheduling, billing, supply acquisition and results reporting. Supports the Director in contract revision and renewal process and ongoing evaluation of service needs.

The Administrator, Medical Services monitors the delivery of contracted services (lab, pharmacy, x-ray / EKG, dental, physicians, Nurse Practitioners, etc.) and advises the Medical Director and Director, Health & Transition Services regarding opportunities for improving efficiency or effectiveness. The Administrator tracks and reports key quality indicators and leads quality improvement initiatives related to medical services.

The position offers an optional flexible hybrid (home and office) schedule.

St.Amant values and promotes volunteerism in the workplace. Volunteers bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer initiatives.

**Qualifications**

Educational:

- Post-secondary education in Business Administration / Management studies; other related education may be considered
- Meets any required competency and continuing education standards
- Demonstrated commitment to lifelong learning

Professional:

- Minimum of two (2) years' experience in office administration within a Health Services environment; other related experience may be considered
- Demonstrated leadership skills
- Experience working as a member of an interdisciplinary team
- Experience with Microsoft Office suite (including Word, Excel, Outlook and PowerPoint)
- Knowledge of relevant legislation and regulations applicable to the services provided by St.Amant (e.g. the Child & Family Services Act, the Vulnerable Person's Living with a Disability Act, etc.)

Personal:

- Ability to work with mínimal supervision as well as a collaborative team player in a team environment
- Ability to organize and prioritize work in a fast-paced environment
- Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
- Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
- Ability and willingness to give and receive honest, balanced feedback
- Demonstrates competence and character that inspires trust
- Acts with integrity and respect in all interactions
- Values and commitment to continuous self-growth and professional learning
- Self-motivated and possesses excellent organizational and communication skills (written and oral)
- Positive and creative problem solving skills

**Duties and Responsibilities**

Program/Service Support

Consistent with the Mission, Philosophy and Policies of St.Amant, the Administrator, Medical Services coordinates the procurement, scheduling and provision of medical / dental services. Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program/service standard