Service Writer, Crane

1 week ago

Saskatoon, Canada Kristian Electric Ltd Full time

Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always excited to welcome passionate, hard-working individuals to our growing company - your growth and development is the sum of our success

**Position**: Service Writer, Crane Service

**Location**: Saskatoon

Kristian Electric is looking for a Service Writer, Crane Service, to join our Saskatoon branch. As the Service Writer, you will manage all aspects of incoming customer requests and inquiries, booking and scheduling of service and inspections, estimating costs for services and repairs, and maintain a professional level of customer communication and satisfaction. Knowledge of crane parts, hoists, services, and warranties is an asset, and will be learned on the job.

**Key Responsibilities**:

- Service booking and planning work orders
- Adjusting repair orders to reflect any changes or additions to the required work and labor
- Maintain constant communication with the Crane Service Supervisor and Crane Service Technicians on all job progress
- Using Foundation for opening work orders, pricing, and typing reports for customers
- Communicating with customers for all estimates, orders, updates, and billing information
- Sourcing operating service and parts manuals for equipment repair
- Close work order and invoice customers when the job is complete
- Ensure completion of all required documentation at the end of a job. Once complete, scanning, and digitizing documentation.
- Work with the Purchaser to prepare work orders that require approved parts ordered in
- Submitting warranty claims and RMA’s to manufacturers from start to finish
- Directing and providing safety documentation as needed

**Core Competencies**:

- Ability to interact with customers, business associates, and co-workers in a courteous and professional manner
- Mechanically/Electrically inclined, knowledge of overhead cranes, hoists and material handling equipment is an asset.
- Attention to details and very well-organized
- Strong written and verbal communication skills
- Punctual, reliable, and good attendance
- Ability to handle stress in a positive manner
- Positive attitude towards learning and difficult situations
- Ability to work in a fast-paced work environment
- Ability to function as part of a team and to request and accept direction as required
- Safety awareness

**Educational Requirements**:

- High school diploma or GED equivalent

**Experience and Qualifications Required**:

- Minimum 2 years of Service Writing and/or Estimating experience in an industrial service organization
- 2 years of customer service and/or administrative experience
- Experience with Foundation 3000 is an asset

**Working Conditions**:

- Shop environment
- May require steel toed footwear
- Eye protection is provided

**What We Offer**:

- Competitive wages
- Health & Dental benefits
- Company pension plan
- Friendly work environment

**Why join the Kristian Electric team**:
We are excited to grow - hopefully you can grow with us

Kristian Electric Ltd. is located at 710 - 46 Street East, Saskatoon, SK.
Hours of operation are 8:00am to 4:30pm, Monday to Friday.
Some overtime may be required.

Monday to Friday 8:00 - 4:30
40 hours / week

  • Mobile Crane Operator

    1 week ago

    Saskatoon, Canada Sheriff Crane and Rigging Full time

    **Job Summary** **Duties** - Operate 28, 50 & 100 ton cranes safely and efficiently. - Be knowledgeable of and adhere to all safety protocols while operating equipment. - Knowledge of rigging loads properly to ensure safety during lifting operations. - Conduct daily pre-operation inspections of equipment to ensure safety and functionality. - Communicate...

  • Crane Operator

    1 week ago

    Saskatoon, Canada Northern Strands Full time

    Fortis is a privately owned company based out of Saskatoon, SK. that provides mining, engineering, and manufacturing services to the mining and construction industries. The company has a global focus that offers contracting, subcontracting, and consulting services to a wide range of customers. We have an immediate need for highly motivated,...

  • Technician, Crane

    2 weeks ago

    Saskatoon, Canada Kristian Electric Ltd Full time

    **Job Description - Overhead Crane Service Technician - Saskatoon** - Reliable and organized with maintaining and working with project deadlines and customer requests - Exceptional at building customer relationships - Able to work independently and in a fast-paced environment - Safety focused **Required Education and Experience**: - Journeyman Electrician...

  • Service Writer

    7 days ago

    Saskatoon, Saskatchewan, Canada Brandt Group of Companies Full time

    We are currently seeking a Service Writer for our Saskatoon Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. This position is an evening shift from 2:30PM - 10:30PM.Duties & ResponsibilitiesFields internal and...

  • Service Department Foreman, Specializing in Overhead Cranes And

    2 weeks ago

    Saskatoon, Canada Kristian Electric Ltd Full time

    Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always...

  • Mobile Crane Operator

    4 days ago

    Saskatoon, Canada Con-Tech General Contractors Full time

    **Responsibilities**: - Participates in routine fueling and maintenance. - Set up, operation of, and tear down of crane on site. - Execute lifts from routine to highly complex and extra-heavy lifts. - Interpret load charts including understanding the correct meaning of all notes and warnings and being able to calculate or determine the crane's actual net...

  • Service Writer

    3 days ago

    Saskatoon, Canada Flaman Group of Companies Full time

    We are seeking a customer focused individual to join our hardworking team in **_Saskatoon_** as a**_ Service Writer. _**This individual will be responsible for administration tasks with the service department warranty management, customer service and reception. **Why Flaman?** - Can provide you with a dynamic and rewarding career opportunity. - Our values...

  • Tower Crane Operator

    1 hour ago

    Saskatoon, Canada Pagnotta Inc. Full time

    CHANGING SKYLINES, BUILDING FUTURES If you are ready for a financially rewarding yet challenging position that promotes personal and professional growth, apply today! Pagnotta Inc. is a mid-sized, full-service provider of structural concrete with job sites located throughout Western Canada. We are dedicated to providing value-added construction services to...

  • Tower Crane Operator

    7 days ago

    Saskatoon, Saskatchewan, Canada Pagnotta Full time

    CHANGING SKYLINES, BUILDING FUTURESIf you are ready for a financially rewarding yet challenging position that promotes personal and professional growth, apply today Pagnotta Inc. is a mid-sized, full-service provider of structural concrete with job sites located throughout Western Canada. We are dedicated to providing value-added construction services to...

  • Service Writer

    3 days ago

    Saskatoon, Canada Brandt Full time

    Brandt is currently seeking a Temporary Service Writer for our Saskatoon location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. **Duties & Responsibilities** - Fields internal and external customer inquiries to the Service...