Claims Examiner

Claims Examiner

**Company**
Munich Reinsurance Company of Canada
**Location**
Toronto, Canada

**Claims Examiner - 12 to 18 Month Contract**

**We care for humankind - and that starts with our people**
Our greatest strength lies not in what we do - but how we do it. It’s the unique individual behind every piece of work who matters the most. Our people make Munich Re a global success. Working at Munich Re gives us access to the depth, breadth, and mindset we want in order to develop our full potential. That’s why a career at Munich Re is much more than just a job. It’s an invitation to be your very best and make a positive impact on the world.

**Overview**
Are you someone with strong leadership capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal, external and global stakeholders? Do you possess strong analytical and investigative competencies? As someone with excellent communication skills and business acumen, you will utilize exceptional interpersonal and influencing skills across all levels of the organization.

**We’re looking for our next Claims Examiner. Could It Be You?**
You have your Post-secondary education ideally in law, business or finance, as well as your Chartered Insurance Professional (CIP), Fellow Chartered Insurance Professional (FCIP) or Certified Risk Manager (CRM) designations or progression towards the designation is an asset.

Your primary responsibility will be the handling, evaluating, reserving and resolving of multi-line claims with a primary focus on commercial property and casualty claims, in accordance with established company policy and providing strong administrative support to the claims department.

**Need more details? Keep reading**
- Confirm and interpret coverage under applicable insurance contracts including identifying coverage issues, protecting Temple's rights and resolution of coverage issues.
- Ensure claims are investigated, managed and assessed promptly and professionally including determination of potential and ultimate loss exposures, probable ultimate cost reserving, and managing claims to an appropriate conclusion.
- Develop, analyze and maintain claim information to ensure reserves are maintained at appropriate levels and adverse exposure developments are recognized and acted upon in a timely manner.
- Accountability for entry/maintenance of claim file data on the Temple claims system including posting reserves, issuing payments, summary memos, activity logs and file document management.
- Retain and instruct/direct counsel and other external claim service providers.
- Determine repair costs, replacement costs and depreciation values of commercial structures with Marshall & Swift building cost data and methodology.
- Schedule/attend mediations, appraisals and other Alternative Dispute Resolution (ADR) meetings in Canada and USA.
- Proactively manage claim file abeyance process.
- Present claims before various committees/groups (consisting of management team and claims leadership) for evaluation/authority and prepare Large Loss Reports for committee/group and Pool members.
- Validate the accuracy of payment requests and make prompt payments.
- Participate in cross-functional initiatives and projects on behalf of Claims, at the request of SVP, Claims or VP, Temple Claims.
- Conduct and report on field claim reviews/audits at the offices of Managing General Agents (MGA), business vendors and new prospects.
- Promote and implement a best practices, customer service orientation in the provisions of claims services to internal and external clients.
- Report to reinsurers and respond to claim queries from reinsurers as required.
- Keep abreast of current legal trends and legislative changes including continuing education through participation in relevant courses and seminars.
- Assist with mentoring and training Temple claims team staff.

**So are YOU our next Claims Examiner? You are if**
- You have a college/university degree with emphasis in law, business or finance preferred.
- You ideally have a minimum 7 to 10 years multi-line claims experience, with a focus on commercial property claims.
- Excellent written and oral communication skills
- Strong computer ability and working knowledge of Microsoft Word/Excel/PowerPoint/Outlook.
- Excellent analytical, negotiating and investigative competencies.
- Highly organized, detailed oriented and demonstrated ability to interpret standard techniques and practices.
- Strong work ethic with good self-discipline and independently motivated
- Ability/willingness to learn, change and experiment
- Demonstrate accuracy and an eye for attention to detail.
- Ability to work independently and in a team environment and to function well under pressure.
- High degree of flexibility and adaptability to changing environment and situations.
- Good business and general insurance acumen.

**In addition to an exciting job opportunity, we offer the following**
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