Customer Service Representative

5 days ago

Cochrane, Canada BTS Dermatology & Medical Spa Full time

**Customer Service Representative Needed**

**Location**: BTS Dermatology & Medical Spa

Are you passionate about helping people feel confident and cared for? Do you have experience in providing top-notch customer service in a medical or spa setting? BTS Dermatology & Medical Spa, a new, family-owned and operated clinic, is seeking dedicated **Customer Service Representatives **to join our team.

We are a growing medical clinic that specializes in a range of dermatological and aesthetic services, including:

- Basic dermatological services
- Laser hair and tattoo removal
- Skin rejuvenation treatments
- Laser facials
- Skin pigmentation correction
- Collagen stimulation
- Hair restoration and skin tightening
- Injectables (Botox, fillers, etc.)

We are looking for a team member who will be the welcoming face of our clinic and play a vital role in ensuring our patients receive excellent service.

**Key Responsibilities**

As the Customer Service Representative, your duties will include but are not limited to:

- Answering phone calls and responding to patient inquiries
- Scheduling and managing appointments
- Collecting payments and providing administrative support
- Selling skincare products and educating clients about available services
- Recording and maintaining client information in our system
- Providing patient support and making follow-up calls
- Maintaining office cleanliness and organization
- Handling confidential patient information with discretion
- Building strong relationships with patients by understanding their needs
- Willing to work on the weekends of demand requires
- Adhering to office protocols and performing other general office duties as needed

**Skills and Qualifications**

We are seeking someone who possesses the following skills:

- Proficiency in medical booking software
- Strong communication and customer service skills
- Empathy and the ability to relate to customers' feelings
- Problem-solving abilities and quick thinking
- Creativity and patience
- Eagerness to learn about our products, devices, and services
- Active listening skills and adaptability
- Excellent time management skills
- Flexibility and technical proficiency

**Experience Requirements**
- Previous administrative experience in a medical, spa, or related field
- Familiarity with booking systems and computer platforms
- Strong product sales skills are a plus

**What We Offer**
- Competitive wages
- A healthy work-life balance
- A positive and supportive team environment
- Opportunities for professional growth and development

If you’re an experienced professional who takes pride in delivering exceptional service and are eager to be part of a family-owned clinic that values its patients and staff, we’d love to hear from you

**How to Apply**

**Job Type**: Fixed term contract

Pay: $18.48-$25.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    3 days ago

    Cochrane, Canada BTS Advanced Skin & Medical Spa Full time

    **Customer Service Representative Needed** **Location**: BTS Dermatology & Medical Spa Are you passionate about helping people feel confident and cared for? Do you have experience in providing top-notch customer service in a medical or spa setting? BTS Dermatology & Medical Spa, a new, family-owned and operated clinic, is seeking dedicated **Customer...

  • Customer Service Representative

    1 week ago

    Cochrane, Canada Crystal Glass Canada Ltd. Full time

    _**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Cochrane, AB location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the phone...

  • Customer Service Representative

    2 weeks ago

    Cochrane, Canada BMO Full time

    Application Deadline:11/23/2025Address:55 Bow St, Unit 101Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...

  • Customer Service Representative

    2 weeks ago

    Cochrane, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our...

  • Customer Service Representative/Dispatcher

    1 week ago

    Cochrane, Alberta, Canada Problem Solved Plumbing & Heating LTD Full time $48,000 - $60,000 per year

    We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in English, possess excellent phone etiquette, and have a passion for delivering exceptional customer service.Responsibilities:Communicate effectively with customers via phone, email, and chatAssist customers with appointments, inquiries, and issue...

  • Customer Service Representative I

    1 week ago

    Cochrane District, Canada Town of Cochrane Full time $45,000 - $70,000 per year

    Cochrane is located in the breathtaking Bow Valley corridor in the foothills of the Rocky Mountains in southern Alberta. With a population of over 37,000 people, and growing steadily every year, Cochrane is a thriving town, surrounded by world-famous ranch country. Our western heritage is reflected in the Town's architecture and our friendly people. The...

  • Customer Service Rep 1

    1 week ago

    Cochrane, Alberta, Canada Town of Cochrane, Alberta Full time $45,000 - $55,000 per year

    Are you an experienced customer-service professional looking for a role where you can consistently apply your skills in a stable and supportive environment?  We are seeking a Customer Service Representative I (CSR I) who values dependability and consistency in their work. Your excellent customer service skills will represent Cochrane at both the...

  • Customer Service Representative

    6 days ago

    Cochrane, Alberta, Canada Domino's Full time $15,000 - $30,000 per year

    Job SummaryAccurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform, appearance, and operations standards, and with federal, state,...

  • Customer Service

    2 weeks ago

    Cochrane, Canada All Span Building Systems Ltd Full time

    _**All Span Buildings Systems Ltd. is a well-established and fast-growing, leading wood component manufacturing company. All Span Building Systems prides itself in being an industry leader providing clients with quality components which includes computer designed trusses, engineered wood floor systems, engineered wood, conventional panelized walls and...

  • Customer Service Representative I

    1 week ago

    Cochrane, AB TC K, Canada Town Of Cochrane Full time $45,000 - $65,000 per year

    Cochrane is located in the breathtaking Bow Valley corridor in the foothills of the Rocky Mountains in southern Alberta. With a population of over 37,000 people, and growing steadily every year, Cochrane is a thriving town, surrounded by world-famous ranch country. Our western heritage is reflected in the Town's architecture and our friendly people. The Town...