Manager - Child Care Services

**Thomas’ Circle of Care Inc. **is a non-profit organization that was incorporated in May of 2012. It opened its first home in May 2013. The organization expanded very quickly thereafter in partnership with the Ministry of Social Services due to the high demand for child support services (age range 0 - 11 years) in southern Saskatchewan. Currently, we operate 17 homes: 13 in Regina, 3 in Saskatoon, and 1 in Moose Jaw. The number of children in care is normally between 70 and 90 at any given time. The overall objective of the organization is to ensure children experience a home-like environment where they feel safe, cared for and loved while working towards re-unification with their immediate family.

Additional services the organization provides include in-home support services for families that face unique challenges with everyday activities; visitation opportunities for families looking to reunify and support services to youth that are at considerable risk in the community.

:
The Manager of Child Care Services - Child Support Unit reports to the Director of Child Care Services and is responsible to manage assigned TCOC homes. Key areas of accountability include continuous monitoring of the well-being of children located in the TCOC homes, managing the staff complement, policy and program delivery, managing child care related issues including crisis or health-related intervention, and ensuring the overall functioning of each TCOC home is operating in a safe, efficient and effective manner.

PRIMARY RESPONSIBILITIES:
Child Care
- Ensures children are provided with holistic care and support during their stay in a TCOC home. This includes, but is not limited to:

- understanding and responding to individual child care needs relating to mind, heart, body, spirit; advocating for external resources to assist with the child’s overall well-being as required;
- ensuring staff are kept apprised, and respond appropriately, to each child’s specific needs;
- overseeing and/or approving in-home visit requests of the family with the goal of re-unifying the family through inclusion and support;
- advocating for the child and family as determined appropriate within each circumstance;
- managing crisis or emergency related issues and/or incidents involving a child; liaising with the Social Worker, ensuring the child’s well-being is a priority;
- oversees programs and activities for children in collaboration with the House Leaders and other organizational team members; evaluates and reports on outcomes;
- understanding and respecting diversity, culture and the unique aspects of each child’s situation;
- engaging with the children in support of their individual well-being;
- liaising with the Ministry of Social Services on a variety of child care related issues and opportunities;
- Establishes and maintains a network of individual and community based resources.

PRIMARY RESPONSIBILITIES (continued):
Leadership & Human Resources
- Manages a staff complement for homes in area of responsibility which includes, but is not limited to:

- hiring, scheduling and managing the performance of staff; ensures the work performed by all staff is in accordance with the mission, values, policies, procedures and legislation.
- providing a thorough orientation to staff about the proper operation of the TCOC home, relevant child care information, policies and other pertinent information; forwards orientation checklists to Human Resources for placement into the employee’s personnel file;
- educating staff about existing/new internal policies, external legislation and accountabilities;
- ensuring staff are provided with required training as per policies/processes (e.g. First Aid/CPR, OH&S, crisis prevention/intervention, etc); ensures certifications are kept current; forwards all documentation to HR;
- oversees time and attendance, overtime and shift payments as approved by House Leaders;
- ensuring each home has an active occupational health and safety committee and that safe work practices are implemented/followed for staff and the children.
- Manages the crisis/behavioral prevention and intervention team and processes; oversees child care plans and training for staff, ensuring training relevance and completeness so staff are well-equipped.
- In consultation and collaboration with Human Resources, administers the terms in the collective agreement; responds appropriately to staff grievances.
- Diffuses or de-escalates situations between or among family members, staff or teams.
- Ensures the Director of Child Care Services is kept apprised of any issues, trends or opportunities that may impact the effective and efficient delivery of child care services.
- Demonstrates commitment to health and safety regulations, policies and processes through active promotion, communication and participation; models appropriate behaviors.
- As a key management team member, works with others to fulfill the organization’s mission.
- Understands and s