Lumber Building Materials Associate

2 weeks ago

Aylmer, Canada Aylmer Home Hardware Building Centre Full time

**Job Summary**

**Responsibilities**
- Assist customers in selecting the right lumber products for their projects.
- Provide product knowledge to educate customers on features and benefits.
- Maintain an organized sales floor, ensuring that all products are displayed effectively.
- Handle cash transactions accurately using POS systems.
- Engage in retail sales activities, including upselling and cross-selling related products.
- Manage inventory levels and assist with restocking as needed.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with team members to achieve store sales goals.

**Skills**
- Strong organizational skills to maintain an orderly workspace and inventory.
- Excellent time management abilities to prioritize tasks effectively.
- Proficiency in cash handling procedures and experience with POS systems.
- Background in retail sales, with the ability to engage customers effectively.
- Assist customers with finding all items needed to complete their project.
- Process special orders for non-stock or out of stock items.
- Experience with product demos and technical sales is a plus.
- Ability to upsell products based on customer needs and preferences.
- Record repeat customer requests for product and follow-up when product arrives at the store.
- Advise the designated manager of shortages, damaged goods, back-orders etc.
- Change prices on merchandise, bins, displays, etc. as necessary.
- Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
- Keep stock in storage area neat, clean, and orderly.

QUALIFICATIONS:

- Ability to work a flexible schedule including weekends, evenings and holidays.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- High School graduate or equivalent.
- Willingness to learn.
- Good mathematical skills.
- Prior retail experience beneficial.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-operatively in a team atmosphere.

Join our team as a LBM Associate, where your expertise will contribute to creating a positive shopping experience for our customers while working in a dynamic retail environment.

Hours:
Monday-Friday: 7:00am-6:00pm

Saturday: 8:00am-5:00pm

Sunday: 10:00am-4pm

Pay: $17.20-$20.00 per hour

Expected hours: 40 per week

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Monday to Friday
- Weekends as needed

Work Location: In person

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