General Maintenance Worker

_**WHO WE ARE**_

Cornerstone offers emergency shelter and affordable supportive housing in three residential facilities for women experiencing homelessness, poverty, mental illness, addictions, trauma, and abuse in Ottawa. Our services are offered in an environment which promotes dignity and a sense of hope. We are committed to public education and advocacy and strive to increase safe and affordable housing to end homelessness. Cornerstone is a Community of Anglican Diocese of Ottawa.
- **THE OPPORTUNITY**:_

The General Maintenance Worker is responsible for providing regular and as needed basic repair and maintenance, and for cleaning of interior and exterior public areas allocated at Cornerstone properties as designated. They will additionally provide assistance (and act as backup when needed) to the Facilities Manager with ad hoc maintenance issues and special projects at other Cornerstone locations.
- **KEY AREAS OF RESPONSIBILITY**:_

**MAINTENANCE & REPAIRS**:

- Carries out regular inspections of exterior and interior common spaces to identify and address preventative maintenance and repairs
- Carries out regular inspections of resident apartments, together with program staff, to identify health and safety concerns, and to make needed repairs
- Follows a weekly, monthly, and annual maintenance plan to include all routine tasks and seasonal maintenance responsibilities, and to ensure easy follow up when absent
- Performs basic maintenance activities including but not limited to basic; plumbing, electrical, lighting, routine HVAC maintenance, plastering, painting, and other general maintenance or repair work as needed.
- Ensures seasonal activities (grass cutting, yard work, snow & ice clearance etc.) are completed in a timely manner
- Ensures safe storage and maintenance of equipment and tools. Provide training to all approved users
- Ensures pest prevention and timely treatment when required
- Prepares vacant units for occupancy, using check list of activities

**CLEANING**:

- Ensures that the building and property are kept clean; and that public spaces are free of clutter and obstacles to easy movement
- Ensures bi-weekly collection of recycling and garbage is completed and placed for pick up per the City of Ottawa collection schedule and requirements

**HEALTH & SAFTEY**:

- Maintains health and safety of tenants, volunteers, and employees (including themselves) as a top priority
- Follows all organizational Health and Safety policies and Ministry of Labour regulations in all circumstances.

**ADMINISTRATIVE**:

- Makes use of an approved “Maintenance Request” system to address maintenance issues and other related concerns
- Prepares reports of activity as required by Facilities Manager
- Ensures that adequate maintenance, cleaning supplies, equipment and tools are available and in good working order
- Completes computerized bi-weekly timesheet accurately and as required

**TENANT & COMMUNITY RELATIONS**:

- Collaborates with Facilities Manager, Program Managers, Case Managers and Support Workers to address tenant concerns
- Provides appropriate notice to tenants when requiring entry into apartments and private spaces
- Maintains a professional and non-judgmental approach with tenants
- Makes efforts to find practical solutions to challenges faced by tenants with mobility limitations
- Makes efforts to build positive reciprocal relationships with neighbors

**PERFORMS OTHER RELATED DUTIES AS REQUIRED**:

- Acts as back up to the Facilities Manager as directed.
- Contacts external technicians as directed by the Facilities Manager
- In cooperation with Program Managers and other program staff, engage and support volunteers, residents, and staff as appropriate
- Assists the Facilities Manager with ad hoc maintenance issues or special projects at any Cornerstone location
- Advice and assist regarding maintenance and cleaning issues to other Cornerstone facilities from time to time
- Attend all training and meetings
- Other related duties as required

**Qualifications**
- Community college diploma in property management, general trades, other related fields, or equivalent an asset
- Training in cleaning and maintenance procedures.
- Ability to provide satisfactory Police Records Check for the Vulnerable sector per Diocese Policy.
- Ministry of Labour required trainings an asset and is mandatory upon hire
- Health and Safety for Workers in 4 steps
- WHMIS 2015 certificate
- Accessibility for Ontarians with Disabilities certificate
- Standard Level First Aid with CPR&AED training
- Bilingualism (English/French) an asset.
- Use of a vehicle is an asset

**Skills**:

- Basic knowledge of cleaning and maintenance procedures in a multi-unit residential or commercial building.
- Ability to read, interpret and comply with WHMIS 2015 regulations, Safety Data Sheets and other policies and legislation relevant to the position.
- Ability to understand and follow fire safety systems and plans.
- Skill to carry out