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Junior Repair Planner-crown Autobody
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CROWN Auto Group, one of Canada's Best Managed Companies, is a family-owned company that believes in strong quality, integrity, and teamwork, with a great opportunity for a Junior Repair Planner to join the CROWN Auto Group. We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while providing exceptional service to clients
**Job Summary**
The Junior Repair Planner, under the direction of the Collision Centre Manager, supports the estimating and repair planning process while acting as a liaison between MPI and collision centre operations. This entry-level position is ideal for individuals with prior experience in vehicle repair (mechanical or collision) who are eager to develop their skills in estimating and blueprinting. The Junior Repair Planner is responsible for accurately documenting vehicle damage, preparing estimates, and assisting in coordinating repairs while maintaining professionalism and an exceptional customer experience.
**Core Competencies**:
- **Client/Customer Focus** - Consistently delivers professional, respectful, and attentive service.
- **Communication** - Well-spoken, able to clearly convey information both verbally and in writing.
- **Results Focused** - Works efficiently to meet expectations and performance goals.
- **Time Management** - Prioritizes effectively and balances multiple responsibilities.
- **Adaptability** - Adjusts positively to changing priorities and repair requirements.
- **Judgement** - Demonstrates maturity, professionalism, and sound reasoning.
- **Problem Solving** - Identifies issues, applies logic to develop solutions, and remains composed under pressure.
- **Teamwork** - Collaborates effectively with colleagues and fosters a positive, team-first environment.
**Key Responsibilities**
- Assist with dismantling and reassembling vehicles for accurate estimating.
- Document all prior and accident-related damages using paint pens, photographs, and detailed written notes.
- Support the preparation of accurate vehicle damage estimates in compliance with MPI policies, OEM repair standards, and Crown procedures.
- Capture and record all required labour and parts operations using repair procedures.
- Use cameras and computer systems to ensure complete and professional documentation.
- Communicate effectively with MPI, production staff, parts team, and CSRs to provide updates and clarity on estimates.
- Support CSR upselling opportunities by preparing retail damage estimates as required.
- Attend daily production meetings and contribute to a collaborative workflow.
- Maintain professional conduct, appearance, and communication in all interactions.
- Participate in ongoing training to grow into an Advanced Repair Planner role.
- Support the cleanliness and organization of the collision centre facility.
- Perform additional duties as assigned.
**Qualifications**
- Experience in automotive repair, either as a mechanic or within the collision industry (required).
- Must supply personal tools required for teardown and repair documentation.
- Strong verbal communication and interpersonal skills; must be well spoken and professional.
- Ability to use cameras and computer systems effectively for repair documentation.
- Mature, professional demeanor with strong organizational skills.
- Desire and commitment to grow into advanced-level estimating roles.
CROWN AUTO GROUP is an equal opportunity employer We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.
